Online Marketplace Specialist (Amazon & 3rd-Party Channels)

ScentAir crafts billions of lasting impressions for customers around the globe every year. Our cutting-edge scent delivery solutions are tailored for a diverse range of business environments including restaurants, health care offices, airports, senior living facilities, apartment and multi-unit housing, retail stores, real estate (both commercial and residential), as well as health clubs and spas. The potential applications are truly limitless! We are the pioneers and innovators in the field, and we are proud to be the global leader in Scent Marketing!

Our impressive roster of clients features industry giants such as Disney World, Sea World, IHG, Aria Resort and Casino, MGM Grand, Marriott Brands, Hilton, Westin Resorts, and Greystar Properties, among many others.

Position Summary:

In your role as an Online Marketplace Specialist , your day-to-day tasks will consist of collaborating with the eCommerce, Marketing, Product, and Content teams to sell through and on other digital retail platforms and outlets such as Amazon, Wayfair, UpSell It, and Rakuten. You will manage our retail programs on online retail platforms including product set-up, inventory management, sales reporting, digital merchandising, promotions, fulfillment, etc., in an effort to drive additional sales for the eCommerce department.

A passionate marketer and operations-minded professional, you are open to experimentation and iteration to optimize product merchandising, digital marketing, and customer engagement. The Online Marketplace Specialist wins, maintains, and expands relationships with assigned channel partners while developing other opportunities.

Responsibilities:

• Establishes productive, professional relationships with key personnel in assigned partner accounts.
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations
• Meets profitable sales volume and strategic objectives in assigned partner accounts
• Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
• Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
• Sells through partner organizations to end users in coordination with partner sales resources.
• Manages potential channel conflict with other sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
• Develops, manages, and monitors channel specific product portfolios designed to drive sales across online channels
  • Exclusivity
  • Management of legacy products and offerings
  • New product creation and expansion
• Leads solution development efforts that best address end user needs, while coordinating the involvement of all necessary company and partner personnel.
• Ensures partner compliance with partner agreements.

Knowldge skills, and experience:

• 3-5 years’ experience in eCommerce sales
• Comfortable being the SME on all things eCommerce and driving the business like a true business unit owner.
• Amazon seller central, Mirakl or similar experience
• Familiar with paid advertising, PPC, SEO, Organic, Social
• Resourceful, quick thinking and adaptable – able to adjust to eCommerce market place needs as they arrive.
• Ability to drive task completion across departments to develop product offerings
• Be a high-performance team player who can work cross-functionally.
• Strong communication skills and ability to clearly articulate impact.
• Ability to influence and work cross-functionally across multiple internal teams.
• A great teammate and self-starter that is comfortable working in a rapidly changing environment, taking initiative with limited resources, and making data-driven and decisions
• Excellent written and verbal communications skills.
• Comfortable managing multiple assignments with competing priorities and tight deadlines.
• Comfortable reporting and tracking sales figures