Human Resources Manager, Managed Services
- Represent Pinkerton ' s core values of integrity, vigilance, and excellence.
- Serve as a trusted human resources advisor to the region ' s senior management team and Directors.
- Assist the Human Resources Director with ATS (applicant tracking system) to complete the new hire process steps.
- Initiate and complete new hire onboarding workflows based on position and status.
- Process, review, and approve pre-employment background and drug screenings, escalating to the HR Director as needed.
- Follow-up with new hires to obtain additional necessary documentation to complete the screening process.
- Update the hiring managers on the status of the screenings and when new hires are approved to start.
- Provide employment offer letters and benefit s information and s erve as a point of contact.
- Ensure all disclosures, policy sign-offs , and license/certification requirements are completed and maintained within personnel files.
- Follow-up with new hires to ensure all basic questions/concerns have been addressed.
- Complete new hire checklists and create personnel files per established processes and compliance requirements.
- Assist with employee changes, promotions, and terminations and prepare the necessary paperwork.
- Enter employee information into the payroll and tracking systems .
- Manage FMLA, ADA, personal leaves , and worker ' s compensation claims.
- Maintain timely communication with employees and manage documentation, as required by applicable laws/regulations.
- Assist the Human Resource Director with the benefit open enrollment process , including employee communication and document maintenance.
- Maintain a high level of confidentiality in dealing with all department - related tasks, employee issues, and/or Company information.
- Provide guidance and support to managers and staff on employee relations matters.
- Manage investigations related to employee complaints and grievances.
- Actively participate in department process improvements, efficiencies, and employee engagement.
- Ensure the off-boarding process is conducted while supporting both the departing employee and the team through the transition.
- All other duties, as assigned.
- Strong knowledge of employee relations.
- Knowledge of ATS and ERP systems, such as iCIMS and Microsoft Dynamics.
- Able to multi-task and organize workload for effective implementation.
- Effective written and verbal communication skills.
- Able to work independently with little supervision.
- Serve as an effective team leader.
- Able to interact effectively at all levels and across diverse cultures.
- Customer service orientated.
- Able to build consensus and influence decision-makers.
- Attentive to details and accuracy.
- Able to manage multiple projects simultaneously with competing priorities and deadlines.
- Maintain confidentiality when dealing with sensitive information.
- Computer skills; Microsoft Office.
Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
- Regular computer usage.
- Occasional reaching and lifting of small objects and operating office equipment.
- Frequent sitting, standing, and/or walking.
- Travel, as required.
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