Strategic Account Manager

Ronco
Charlotte, NC

Job Description

Job Description

We’re not just hiring; we are building a world better than we found it, supporting those who serve the common good, assisting those who are most vulnerable, and helping keep our communities safe.

We are seeking a talented Strategic Account Manager - Education for our Charlotte, North Carolina territory. In this role, you will be responsible for cultivating and growing the market segment while qualifying and closing sales opportunities related to our education and corporate customers.

Accountabilities Include:

  • Generate new customers within the assigned territory.
  • Service and expand the business of the existing customer base.
  • Present technology solutions to customers in professional environments.
  • Conduct walkthroughs and develop scope-of-work documents based on potential installation projects with the assistance of the engineering team.
  • Follow up on sales leads for new and existing customers in a timely and professional manner.
  • Write and submit timely, accurate, and professional bids and bid responses with the assistance of the support team.
  • Respond to RFI’s, RFQ’s, and RFP’s.
  • Identify and define the scope of work for the proposal process.
  • Develop and maintain strong product and industry knowledge, recognizing local industry trends.
  • Support the local engineering and architectural community by providing customer needs analysis, system layouts, and designs.
  • Develop and maintain professional relationships with manufacturer representatives.
  • Work directly with customers on solution value propositions.
  • Determine strategic efforts based on competitive analysis and market trends to maximize sales efforts.
  • Learn various technology solutions and demonstrate those solutions to customers.
  • Perform other duties as assigned.

Requirements for Success:

  • Bachelor’s degree or equivalent relevant work experience.
  • Minimum of 2 years of B2B sales experience.
  • Demonstrated ability to deliver compelling, engaging, informative presentations online and in a public setting with the appropriate tone of voice, body language, and delivery.
  • Ability to exercise the highest level of integrity and professional business acumen.
  • Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual.
  • Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating.
  • Excellent written and verbal communication skills to effectively express ideas and information.
  • Ability to thrive both independently and in a team environment.
  • A high level of commitment to customer satisfaction.
  • Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions.
  • Ability to follow policies, processes and procedures.
  • Effective use of Microsoft 365 suite of products.
  • Demonstrated attention to detail and commitment to task in completing assignments with quality outputs.
  • Maintain a clean driving record.

What We Do and Who We Are: Ronco is a technology company providing critical communications technology, installation, and support to the federal government, healthcare organizations and primary education institutions. Please see our website at ronco.net – Our Solutions – Managed Services to learn more about what we do.

Founded in 1965, we are a third-generation family-owned and operated organization headquartered in Buffalo, New York, with multiple locations operating along the East Coast. Our footprint includes a local commitment to customers in New York, Pennsylvania, North Carolina and South Carolina.

Why Choose Us: In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, a generous 401(k) match, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. We also offer a flexible hybrid working model of 3 days a week in-office, and 2 days a week remote.

Long Tenured: Not to brag, but our team rocks! With an average employee tenure of 11 years , our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. And we do know how to let our hair down and have a serious bit of fun.

Vendor Credentialing: This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer.

Drug Free Workplace: Ronco is a drug-free workplace. Employment is subject to passing a drug test.

Equal Opportunity Employer: Ronco is an Equal Opportunity Employer.

Only resumes that include your most recent experience/position will be considered.

Company Description

Founded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.

Company Description

Founded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.

Posted 2026-04-23

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