Property Manager

Job Description

Job Description

Property Type: Mid-Rise Multifamily

Stage: Stabilized

Schedule: Monday through Friday. Weekends if needed.

JOB DESCRIPTION SUMMARY

The Property Manager is responsible for the overall performance and operation of the community, ensuring financial goals are met, resident satisfaction is maintained, and property standards are upheld. This role oversees leasing, budgeting, capital improvements, vendor management, compliance, and resident relations, while leading the on-site team to excellence.

JOB DESCRIPTION

· Oversee daily pricing strategies, leasing promotions, and renewal processes

· Approve new lease applications, move-ins, and transfers

· Review and approve final account statements, including Move-Out charges

· Monitor and manage collections, delinquencies, and bad debt

· Manage operating budget, expense tracking, and financial forecasting

· Prepare and analyze variance reports

· Review and complete pre-close and monthly accounting closeout procedures

· Manage purchase orders and invoices for accuracy and compliance

· Conduct and oversee regular property inspections to ensure asset integrity

· Review and approve service requests and unit make-readies for quality control

· Coordinate vendor access and manage service provider performance

· Oversee utility usage and billing for efficiency and compliance

· Manage capital improvement projects, including bids, contracts, and execution

· Attend court proceedings related to evictions and legal matters

· Ensure compliance with local business regulations and licensing requirements

· Maintain accurate records of Notices to Vacate (NTVs) and resident files

· Ensure adherence to Fair Housing laws and company policies

· Respond to and manage all resident escalations with professionalism

· Review and analyze resident satisfaction surveys; implement improvement strategies

· Network with local competitors and community organizations for market insight

· Foster a positive resident experience and community reputation

· Lead contract negotiations with vendors and service providers

· Oversee key management and access control systems

· Serve as the escalation point for complex issues and high-level resident concerns

The salary range for this position is $75,000 to $90,000

Additional Compensation:

Employee compensation within the posted salary range is determined by several factors, including business needs, relevant experience, current skill set, and geographic location.

In addition to base pay, this position may qualify for bonus opportunities on a weekly, monthly, and/or quarterly basis.

Qualifications:

· BA/BS in business, sales, or related field, relevant experience, or a combination

· Successful supervisory experience

· 3+ years’ experience in a property management role preferred

· The ability to build, lead, and serve on teams

· Strong marketing skills required

· Advanced mathematical skills and ability to analyze and explain financial reports

· Strong working knowledge of MS Office Suite including MS Excel

· Superior interpersonal skills and the ability to provide exceptional customer service

· Strong time management skills and the ability to multi-task required

· Knowledge of Yardi Voyager, or other similar programs preferred

Physical Demands:

· The position requires the ability to stand, walk, or sit for extended periods, as well as bend, stoop, climb ladders, reach, carry objects, and crawl in confined spaces.

· Work may take place both indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.

· Candidates must be able to independently push, pull, lift, carry, or maneuver up to 25 pounds, and up to 50 pounds with assistance.

· Occasional or regular travel may be required to support other properties, attend training sessions, participate in business meetings, or fulfill other job-related duties.

· A flexible schedule is essential, including availability for on-call responsibilities during evenings, weekends, and holidays