Account Manager, Micronutrients
- Own and grow assigned accounts within the Micronutrients business, driving revenue expansion, product adoption and long-term customer retention
- Serve as the primary commercial contact for customers, building strong relationships and proactively identifying new growth opportunities
- Manage and convert inbound and outbound sales opportunities for granular micronutrients, ferrous sulfate and brokered product offerings
- Partner with internal teams to deliver accurate forecasting, pipeline management and demand planning to support business growth objectives
- Maintain pricing strategy execution, including ERP pricing, price matrices and margin discipline in alignment with commercial goals
- Analyze sales performance, customer trends, and business metrics to inform growth strategies and weekly reporting on KPIs, business health and targets
- Oversee new customer onboarding, including customer setup, initial order execution and early-stage account development
- Act as the escalation point for customer issues, complaints, or quality concerns, ensuring timely resolution while protecting customer relationships
- Coordinate custom granular formulation projects, serving as the commercial lead from opportunity identification through execution
- Manage and respond to inbound website inquiries, converting leads into qualified sales opportunities
- Collaborate cross-functionally as the voice of the customer, aligning customer needs with supply planning, production and operational teams
- Represent Verdesian at industry meetings, trade events and customer-facing forums to strengthen relationships and support new business development
- Travel as required to support customer engagement, business development and revenue growth objectives
- Contribute as a collaborative, high-impact team member supporting the broader success of Verdesian’s products and services
- Perform other related duties as assigned by the immediate supervisor
- Own sales forecasting accuracy through active maintenance of the S&OP process, providing clear insight into demand trends and supporting procurement, production planning and on-time customer delivery
- Develop, maintain and utilize a structured sales and pipeline tracking system to drive accountability and ensure achievement of monthly, quarterly and annual revenue targets
- Produce and submit timely, decision-ready reporting that supports commercial execution, performance management and business planning
- Support the preparation of customer-facing and leadership presentations that communicate growth opportunities, performance trends and strategic initiatives
- Ensure all new business documentation, including customer setup and credit applications, is completed accurately, promptly and in compliance with Verdesian and Accounting guidelines
- Provide weekly activity summaries and “hot issue” reporting to proactively identify risks, opportunities and required actions
- Maintain a disciplined monthly prospect pipeline and rolling sales forecast to improve visibility, execution and revenue predictability
- Demonstrated ability to build credibility and influence through strong interpersonal skills and professional confidence
- Highly self-motivated, detail-oriented and accountable for results in a fast-paced commercial environment
- Proven relationship-building and account management capabilities with a customer-first mindset
- Strong analytical skills and independent judgment to evaluate opportunities, solve problems and drive growth
- Clear, effective communicator with the ability to maintain and expand productive business relationships
- Demonstrated leadership in driving continuous improvement, process discipline and adoption of effective systems
- Commitment to environmental stewardship and safe, responsible business practices
- Treats colleagues with the same professionalism, respect and integrity extended to customers
- Strong computer proficiency, including Microsoft Excel, PowerPoint and Word
- Willingness and ability to travel as required to support customer engagement and business objectives
- 5–10 years of progressive experience in sales, account management or commercial operations, preferably within agriculture or related industries
- Bachelor’s degree in Business, Agricultural Management, or a related field
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