Accounts Receivable & Disbursement Specialist

Acrisure Re
Burlington, NC

Accounts Receivable & Disbursement Specialist (IBA Accounts Specialist)

Acrisure Re is a global reinsurance broker with a reputation for placing reinsurance programs covering complex and technical books of business, at the best available market terms. We are an integrated team of insurance and reinsurance specialists who bring together vast experience and expertise gained from working in markets and sectors across the world. By fostering a team mentality, both internally and with our clients, we develop a thorough understanding of our clients’ situations and markets, creating unique opportunities for innovative and ingenious solutions that add value and get positive results.

Position Overview:

The IBA Account Specialist will work alongside the current IBA Team to achieve the timely and accurate collection, processing and onward payment of settlements to all Trading Partners as well as support the VP, Internal Operations with any ad-hoc projects. You will carry out day to day operations within your own area of responsibility as allocated by the VP, Internal Operations; primarily responsible for collection allocation and monitoring of aged debt, funding, unallocated cash, however the role will be called upon to assist with project work as a member of a team. You will provide accurate and timely management reports as requested to the Management Team on a regular and ad-hoc basis. This role involves strategic oversight of financial operations, development of business strategies, and close collaboration with the SVP of Internal Operations on various projects. Additionally, they will spearhead project initiatives, mentor team members, and provide comprehensive management reports to the leadership team.

Essential Duties and Responsibilities :

  • Responsible for the collecting of premiums and claims to ensure that uncollected brokerage and or outstanding debt is in line with agreed company procedures
  • Assist with the IBA Team to clear any unmatched cash as per agreed company procedures
  • Prevent funding from occurring, but where inevitable, assist the IBA team to clear funded balances as per agreed company procedures
  • Settle any balances due, as and when required, within settlement dates and within agreed SLA.
  • Render any required statements as agreed with Trading Partner on within agreed timeframe as per agreed company procedure
  • Assist IBA Team and Account Handlers with outstanding finance queries.
  • Raise any queries with the relevant Account Handler in a timely manner.
  • Provide support to the IBA Team as and when required.
  • Perform a review of your IBA credit control accounts with the required. Management Team on an agreed timely basis.
  • Lead and manage projects, driving change initiatives to enhance operational efficiency.
  • Provide training and mentorship to peers and new hires, fostering a culture of continuous learning and development.
  • Address complex accounting issues and work disciplines independently guiding the team from problem identification to resolution.
  • Ensure the preparation and reconciliation of IBA accounts is conducted on a timely and accurate basis as per the agreed Service Level Agreement “SLA“.
  • Work closely with the IBA Team to perform credit control procedures as per the agreed SLA.
  • Ensure all outstanding accounts are chased appropriately and timely according to agreed SLA.
  • Ensure receipt of funds are reconciled within agreed timeframes.
  • Ensure disbursements are reconciled within agreed timeframes.
  • Check and agree daily IBA reports generated from Open Twins to ensure that unmatched cash, funding and held funds are identified and worked on.
  • Work closely with the IBA Team in UK and North America and ensure good communication links.
  • Escalate issues to VP, Internal Operations where necessary for resolution or direction in line with set policies and procedures.
  • Deliver exceptional service to Trading Partners and internal stakeholders, upholding the company's professional standards
  • Provide assistance in other areas of the Company’s business as may be required by VP, Internal Operations.

Competencies

  • Exceptional communication, both written and verbal with close attention to detail.
  • Be able to demonstrate drive and self-motivation to achieve results with a general willingness to be flexible in work habits and assigned tasks.
  • Supports and encourages change and adapts positively to changing priorities and work demands.
  • Able to work under pressure during stressful conditions.
  • Proven capability to lead projects, manage teams, and drive organizational change effectively
  • Superior problem-solving skills demonstrating knowledge of impact to all areas of the business
  • Ability to learn and share knowledge.
  • Ability to identify, recognize and escalate critical issues for resolution.
  • Advanced knowledge of Microsoft Office Suite. (Word, Outlook, Excel)
  • Be able to deliver information with integrity.
  • Provides opinions on key business/function decisions

Education and/or Experience:

  • Minimum 5 years of experience in the accounting field required.
  • Experience in the insurance or reinsurance business a plus.
  • College or University degree in Business, Accounting, Finance, or a related field.
  • Microsoft suite including excel.
  • Demonstrated experience in strategic financial management and team leadership a plus.
  • Accounting or Insurance designation a plus.

Posted 2025-12-04

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