FGR Coating and Mixing Process Optimization Technician

Join the Team Advancing Print Media Manufacturing

At DNP Imagingcomm America Corporation (DNP IAM), we create premium printing media used around the world. From our Concord, NC operation, we innovate, manufacture, and support products for photo retail and barcode printing. As our Process Optimization Technician for the FGR Coating and Mixing areas, you’ll blend hands-on technical work with rigorous data analysis to keep our lines safe, efficient, and continuously improving.

A Night in the Life

You arrive for your 12-hour night shift and check the latest production and quality dashboards. A runtime blip on a coating line catches your eye; you dig into the failure data, align it with operator notes, and start a quick root cause assessment. By collaborating with the maintenance team, you coordinate targeted troubleshooting to restore uptime. Later, you lead a focused Kaizen on a mixing workflow, capture actions in 5S documentation, and update work instructions so the FGR team can lock in the gains. Before shift-end, you train operators on a new inspection step, verify data entry accuracy, and flag a minor safety improvement you’ll close out in the next audit.

How You’ll Make an Impact

• Serve as a process specialist for the FGR Coating and Mixing teams, supporting safe operations and team goals.
• Lead and document 5S, Kaizen, and other continuous improvement efforts; partner with engineers and cross-functional staff on larger machine/process modifications.
• Own equipment troubleshooting; coordinate with maintenance to maximize uptime and reliability.
• Drive process troubleshooting with operating teams to improve quality and runnability, reduce scrap, and increase uptime.
• Analyze machine/process failure data to determine root causes and establish corrective action plans.
• Train teams on new procedures, equipment, and technologies within FGR; write, audit, and update work instructions to reflect best practices.
• Validate the accuracy of team-entered data and improve data collection systems for stronger analysis.
• Address safety and environmental issues; retrain and document as necessary.

What You Bring

• BS in an engineering technology field, or AS in engineering technology plus 2+ years in a manufacturing environment.
• Working knowledge of pumps, piping, pressure gauges, and other fluid-handling equipment.
• Basic electronics/electrical familiarity.
• Demonstrated troubleshooting skills.
• Advanced MS Excel for data analysis and strong general Microsoft Office skills.
• Ability to work 12-hour night shifts on a 2-2-3 rotation (working 7 of 14 days: 2 on, 2 off, 3 on, 2 off, 2 on, 3 off) and flex as needed to support a 24/7 operation.

Preferred

• Experience with thin film or paper web coating, or other high-speed, rotating equipment environments.
• Knowledge of OSHA, EPA, HAZWOPER, and ISO 14001.

Physical and Safety

Regularly required to talk or hear; frequently sit, walk, and stand; occasionally use hands to finger, handle, or feel and reach with hands and arms. Occasionally lift and/or move up to 25 pounds and infrequently 50+ pounds. Vision: close, color, depth perception, peripheral, and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Safety Requirements: Ability to wear required PPE (safety glasses, gloves such as nitrile/canvas, hearing protection, ANSI-approved footwear, and others as required) in any manufacturing area.

Proficiencies and Tools

• Mechanical Troubleshooting
• Computational Fluid Dynamics (CFD)
• Blueprint Reading
• Machines & technologies you’ll use: Extrusion Machine

About DNP IAM

DNP IAM is the U.S. subsidiary of Dai Nippon Printing Co., Ltd. (DNP), the world’s largest producer of dye-sublimation media for photo printers and thermal transfer ribbons for barcode printers. We offer a broad portfolio serving photo retailers, aligning with their business goals and backed by the reliability customers expect. Learn more at .

DNP Imagingcomm America Corporation is an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status