Sales Associate

EXPRESS
Greenville, NC
Overview

About PHOENIX

P HOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at and

About Express

Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.

The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.

Store Name

Greenville

Responsibilities

Express is seeking a Retail Sales Associate to join our team .

The Sales Associate is responsible for p roviding a great in-store shopping experience for our retail customers w hile assi stin g with addit iona l tasks such as stocking, cleaning, folding merchandise, etc.

Key Responsibilities

  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
  • Follow company policies and procedures to ensure the safety of all our associates and customers.
  • Assist with product launch changes according to company SOP.
  • Provide a Great Customer Experience
  • Deliver on all aspects of the customer experience model.
  • Process transactions quickly and accurately reducing the customers wait time.
  • Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate allissues and resolutions to Store Management.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
  • Other essential functions may occur as directed by your supervisor.

Required Experience & Qualifications

  • Education: High School or Equivalent
  • Years of Experience: 0-2 of relevant job experience - minimum 6 months
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends and non-business hours
  • Meets physical requirements

Critical Skills & Attributes

  • Previous retail experience preferred
  • Customer service skills and ability to interact with customers
  • Strong verbal and written communication skills specifically with customers, sales leadership team and associates
  • Demonstrated collaborative skills and ability to work well within a team

Benefits And Compensation

PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:

  • Medical, pharmacy, dental and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.

Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.

Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.

Closing

If you would like to know more about the California Consumer Privacy Act click here.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Notification to Agencies : Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
Posted 2025-09-22

Recommended Jobs

Estimator/Sales

Five Star Painting Careers
Raleigh, NC

Five Star Painting was founded in 2004 by two friends who painted houses to pay their way through college. Seeing value in their business model, they started selling franchises in 2005. Since then…

View Details
Posted 2025-08-06

Occupational Therapist

Career Connections Recruiting
Asheville, NC

Job Description Job Description Career Connections Recruiting is seeking licensed Occupational Therapists to join a growing, mission-driven provider that specializes in center-based ABA therapy f…

View Details
Posted 2025-09-20

Human Resources Manager

Kitty Hawk Kites, Inc.
Kill Devil Hills, NC

**This position is for LOCAL hire. You must live on or near the Outer Banks or be willing to relocate to this area. This is NOT A REMOTE POSITION. Job Summary: The HR Manager facilitates the effic…

View Details
Posted 2025-09-25

Server/Waitstaff

Beech Mountain Resort
Beech Mountain, NC

Make work your adventure at Beech Mountain Resort. We are a community of adventurers and outdoor enthusiasts committed to providing a once-in-a-lifetime experience to our guests and employees. Our te…

View Details
Posted 2025-09-29

Complex Technical Site Manager

Perdue Farms
Lewiston, NC

Perdue Foods has a goal of becoming the most trusted name in premium proteins by creating products for consumers and for retail and foodservice customers around the globe while changing the way anima…

View Details
Posted 2025-09-16

Administrative Assistant (Information Services)

ECU Health
Greenville, NC

Administrative Assistant (Information Services) Location Greenville, NC : ECU Health About ECU Health Medical Center ECU Health Medical Center, one of four academic medical centers in North Carol…

View Details
Posted 2025-09-25

A624 Job Opportunity: Technical Specialist - Senior (766377)

FHR
Raleigh, NC

Job Opportunity: Technical Specialist - Senior (766377)Location: Raleigh, NC Duration: 12 months (with option for extension)Work Arrangement: Remote until all staff return to onsite work; onsite pr…

View Details
Posted 2025-08-14

Senior Product Manager Sherpa Drone Platform

Lucidbots
Charlotte, NC

At Lucid Bots, our Product Managers work at the intersection of cutting-edge robotics and real-world problem-solving—collaborating with customers, engineers, sales, marketing, and production teams …

View Details
Posted 2025-09-14

Explore Asheville: Your Speech Therapy Adventure Awaits!

NurseRecruiter
Asheville, NC

Speech Therapist job in Asheville, NC Embark on a rewarding journey as a Speech Language Pathologist in beautiful Asheville, a city renowned for its vibrant arts scene and stunning Blue Ridge Mountai…

View Details
Posted 2025-08-19