Account Representative - State Farm Agent Team Member

Aprille Shaffer - State Farm Agent
Charlotte, NC

Job Description

Job Description

Benefits:

  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
With more than 50 years of combined State Farm experience, our office is proud to bring a wealth of knowledge and genuine care to every client we serve. We see ourselves as true Risk Advisors taking the time to educate our clients, identify coverage gaps, and provide personalized solutions so they can make confident decisions for themselves and their families. Building strong relationships is at the heart of everything we do, because we believe trust and connection make all the difference.

Our close-knit team typically consists of four members (currently three), and while we take our work seriously, we dont take ourselves too seriously. We love to laugh, celebrate wins, and create a positive atmosphere where everyone feels valued.

We offer a competitive compensation structure including salary, commission, and bonuses, as well as a retirement plan and paid time off that increases with tenure. Additional perks include team outings, Lunch N Learn sessions, milestone celebrations, and birthday or work anniversary recognition.

Were proud of the culture weve built one thats hardworking, people-centered, and fun. Our ideal team member is someone with integrity, a great attitude, and the desire to grow while helping others. If that sounds like you, youll fit right in with our outstanding team.

ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Aprille Shaffer - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

  • Provide information about insurance products and services.
  • Assist customers with policy applications and renewals.
  • Handle customer inquiries and provide timely responses.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Experience in customer service or sales preferred.
Posted 2026-05-29

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