Amusement Park Operations Supervisor (GASTONIA)
The Supervisor of Ride Operations is responsible for ensuring that the Ride Operations Department maintains a professional atmosphere and ensures the standards of safety and guest service are being upheld by direct and indirect reports. Makes regular field visits to monitor employee performance and policy compliance and resolving various operational issues.
Responsibilities:
- Ensures the safety of our guests and employees by ensuring that all employees are operating according to the policies and procedures outlined in the Standard Operating Procedures manual; directs employee actions during emergency
situations and resolves operational concerns. - Supervises daily work performance of Ride Operators; provides coaching and counseling regarding performance and disciplinary situations; provides credible input into discipline, promotion, demotion and termination
decisions; prepares and conducts job performance evaluations for direct and indirect reports. - Ensures guest satisfaction by responding and resolving guest concerns quickly, coordinating other departments' actions that can impact Ride Operations, and making decisions that resolve issues that arise in the daily operation.
- Makes daily downward adjustments and recommendations for upward adjustments to labor levels based on attendance and sales to meet cost center specific goals.
- Reviews daily, weekly, and monthly department paperwork and reports.
- Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including
initiating guest interactions, answering questions and giving directions.
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Carowinds.
- Availability to include some weekdays, weekends, evenings, and holidays.
Recommended Jobs
Spanish Linguist - CAT III - TS/SCI - Camp Lejeune, NC
Global Dimensions is a HUBZone, service-disabled, veteran-owned small business based in Fredericksburg, VA, specializing in language, training, IT, cybersecurity, and intelligence support. Positio…
Staff Blockchain Engineer, Protocols
The engineering team at Chainalysis is driven by the challenge of solving complex technical problems and building products that foster trust in cryptocurrencies. We are a globally distributed organiz…
Housekeeper/Room Attendant
Summary At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into…
Senior Project Manager
F.H. Paschen has over 115 years of experience in the construction industry. You’ve driven on highways we paved, you’ve travelled through airports we modernized, you’ve commuted through rail stations …
Mechanical Installer/Laborer
New Multi-Million Dollar Construction Project located on the Muddy Creek Waste Water Treatment Plant in Clemmons , North Carolina. WHAT WE ARE LOOKING FOR: State Utility is currently looking for…
Physician Assistant
Primary Care PA “The Largest Independent Established Multi-Specialty Group in Central North Carolina is Seeking a Primary Care PA to join our Team.” VOTED “BUSINESS OF THE YEAR” 2018 VOTED ONE …
Development Manager
Development Manager To apply for this positions please do so here: MinistryHub is honored to partner with Amnion Pregnancy Care Medical Center (Drexe Hill, PA) in their search for a Developme…
Exciting Leadership Opportunity: Primary Care Women's Health Medical Director in Salisbury, NC - EDRP Authorized
Exciting Leadership Opportunity: Primary Care Women's Health Medical Director in Salisbury, NC – EDRP Authorized Join the Salisbury VA Healthcare System as a full-time Women's Health Medical Dire…
Digital Training Environment Specialist - Senior
Program Overview About The Role Join Peraton's mission-critical team supporting secure, real-time data delivery across complex operational environments in direct support of our nation's warf…
Project Manager 1.19
This job is remote for now due to Covid but all work must be completed on-site at the client's discretion in Raleigh, NC. Our client has an opening for the position of Project Manager rec 658306.…