SOCIAL SERVICES COORDINATOR - PARKVIEW HEALTH AND REHABILITATION CENTER (Chapel Hill)

Liberty Health
Chapel Hill, NC

SOCIAL SERVICES COORDINATOR - PARKVIEW HEALTH AND REHABILITATION CENTER

Liberty Cares
With Compassion

At Liberty Healthcare and Rehabilitation Services , we promote a challenging, but rewarding opportunity in a caring environment.

We are currently seeking an experienced:

SOCIAL SERVICES COORDINATOR

Job Summary:

  • Demonstrates leadership skills by planning and instituting new and innovative ideas and programs in harmony with the overall program of the Facility.
  • Receives inquiries of prospective residents and maintains records of inquiry.
  • Interviews patients or family members of residents when application for admission is made.
  • Explains cost of care involved in appropriate level of care as determined or required by the admitting physician.
  • Gives appropriate forms necessary to request adequate medical and social information, which will be returned for review.
  • Works as liaison between families and hospital discharge planners, social service agencies, and physicians.
  • When appropriate bed is available and all records are in order, gives notice of time patient admission in line with admitting time in Facility policies.
  • Notifies the family of approval for admission, the room number and time of expected arrival of the patient.
  • Notifies all appropriate departments of admission.
  • Greets patient and family at the door. Assists family and patient in settling in room as needed.
  • Completes cover sheet of MDS form.
  • Chairs the Admission Conference/MDS meeting for new admissions.
  • Holds patient-family conferences as deemed appropriate.
  • Attends and participates in required meetings.
  • Assists families or residents with discharge placement and discharge information as needed. Maintains list of community resources.
  • Receives complaints from residents or families investigates and reports to the Department Director.
  • Receives and reviews change of room requests. Notifies appropriate departments of room changes.
  • Refers all residents or families to the appropriate agency or resource if service cannot be met within the Facility.
  • Works closely with Unit Directors/RN Supervisors, administrative nursing and other Social Workers (if applicable) for input regarding admissions and room changes.
  • Writes correspondence as necessary following established correspondence procedures
  • Monitors to assure appropriate sections on MDS completed within 14 days of patient admission. Monitors through Quality Assurance monitors per calendar.
  • Assures that Social work progress notes and electronic assessments completed according to documentation policies.
  • Assures that Social Worker meets residents social needs through scheduled periodic visits.
  • Assists with Family Council, providing topics for discussion, offering support, etc. May be required to conduct resident council.
  • Receives notification of residents on which there are notes precautions regarding a residents precautionary condition and follows Facility procedure.
  • Participates in Quality Assurance committee by performing monitors and reporting to the Q.A. Committee.
  • Meets with Social Workers (if applicable) on a monthly basis to receive concerns, and/or suggestions to improve department. Reports concerns, solutions and suggestions to Department Director.
  • Encourages department in a professional manner keeping Facility objectives in focus.
  • Assists in providing annual services to staff.
  • In case of fire or fire drill
  • Shut off all electrical equipment.
  • Shut doors.
  • Report to Nurses Station for further instruction.
  • Performs other duties as assigned.

Job Requirements:

  • Must be a high school graduate. Must have one year of experience in the health care or long-term care field or have an equivalent combination of education and experience.
  • Must be willing to work and cooperate with other employees.
  • Must be able to problem-solve.
  • Must be able to work well under pressure.
  • Demonstrates neat appearance and good personal hygiene.
  • Wears appropriate business attire.
  • Must read, know and follow personnel, department, and Facility policies.
  • Must be knowledgeable of local, state and federal regulations as relates to social needs of patients.
  • Runs errands as necessary.
  • On occasion, may assist with transporting patients to doctor's appointments. (This could be driving a van or car or riding with and staying with the patient).
  • Must have a valid driver's license.

Visit for more information.
Background checks/drug-free workplace.
EOE.

PI868e8e09b15a-38003-39243812

Posted 2025-12-12

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