Registered Nurse Clinical Lead - Ballantyne

Registered Nurse Clinical Lead - Ballantyne

General Job Summary: Coordinate and oversee activities of the clinic and clinical team members to ensure compassionate, effective and efficient delivery of high quality clinical care for patients.

(This is a full time position that will support a multi-specialty office at Ballantyne Monday to Friday 8 am to 5 pm)

Primary Job Responsibilities/Tasks may include, but not limited to:

Direct Patient Services:

• Coordinate and supervise the activities of clinical team members engaged in clinical care for patients under the supervision of a Physician or provider for the diagnosis, treatment and prevention of disease.
• Organize and assign duties and tasks to clinical team members.
• Monitor daily performance of clinical team members to ensure duties are completed accurately, efficiently and timely. Monitor and control overtime.
• Assist with performance evaluations of clinical team members.
• Assist with interviews. Conduct orientation and training on clinical policies and procedures.
• Identify and recommend solutions to clinical team member and office issues or problems.
• Ensure high quality clinical care for patients by reviewing and researching concerns or complaints and recommending corrective action as appropriate.
• Recommend disciplinary action as needed in conjunction with Practice Manager and Human Resources department. Document all disciplinary action.
• Maintain and order adequate clinical supplies. Ensure supply purchases are cost efficient and within the budget. Review and approve supply receipts in conjunction with finance team members.
• Ensure clinical equipment remains in operating condition. Ensure emergency cart remains up to date and in appropriate operating condition.
• Ensure clinical policies and procedures comply with current state and federal regulations and OSHA, COLA and CLIA requirements and regulations. Identify and recommend policies and procedures as needed to ensure quality, compliance, accuracy and cost efficiency.
• Assist medical assistants, nurses and providers with maintaining patient flow to ensure patients are seen timely and efficiently.
• Assist medical assistants, nurses and providers as needed by returning patient calls and completing provider orders such as medication refills, scheduling referral and/or specialist appointments, performing venipunctures and/or finger sticks, completing laboratory forms and performing other tests such as a urinalysis, strep test, EKG, vision screening, pulse oximetry, etc.
• Serve as a back-up for clinical team members and work as a provider’s primary nurse as is appropriate.
• Assist with or conduct periodic staff meetings with clinical team members as requested by manager.
• Attend clinical meetings and relay pertinent information to clinical team members timely.
• Attend periodic training sessions and meetings pertinent to position.
• Maintain certification or licensure. Maintain CPR certification.
• Maintain excellent communication and effective working relationships with patients, providers, clinical and clerical team members within Tryon and insurance companies, the public and the medical community outside Tryon for continuity of high-quality patient care.
• Monitor and check assigned Athena boxes and other assigned boxes for coverage.
• Complete forms and prior authorizations for medications.
• Work at different Tryon office locations as needed.
• Perform all other duties as assigned.

Requirements:

Education and Certifications:

• RN degree. Completion of nursing training from an accredited school of nursing. BSN preferred.
• Current state registered nurse license.
• Current CPR certificate.
• Maintain American Heart Association or American Red Cross BLS certification .
• Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required. Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.
• Completion of TB test will be required.

Experience:

• Minimum of one-year professional nursing experience, clinic experience required.
• E.H.R. utilization .
• Serving customers in person and on the phone .
• Excellent communication skills .
• Strong computer skills .
• Knowledge of the complex interactions among food, supplements, electrolytes, and drugs with anticoagulant therapy .
• Knowledge of physiology of hemostasis and its related pathophysiology

Physical Requirements:

• Work requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
• Must be able to lift and support weight of 35 pounds in handling patients, equipment and supplies.
• Dexterity in hands and fingers.
• Ability to quickly respond to changing conditions and situations.
• Ability to concentrate on details.