Front Desk Associate
Job Description
Job Description
We are seeking a friendly, organized, and customer-focused Front Desk Associate to serve as the first point of contact in our civilian/military sewing and alterations shop. This role involves greeting customers, writing in-detail service orders, and ensuring smooth day-to-day operations. The ideal candidate is detail-oriented, comfortable working with both military personnel and civilians, and able to provide excellent service in a fast-paced, detail-driven environment. Preferred experience in retail/sewing shops, not required.
Key Responsibilities
- Identifying and memorizing military ranks, patches, insignia according to branch requirements, etc. (If you have no previous knowledge, training is provided)
- Working the computer to make name tapes/name plates
- Greeting and assisting customers in a professional and welcoming manner.
- Provide information on services, pricing, and turnaround times.
- Manage drop offs and pick ups of customers orders
- Handle phone calls
- Maintain organized records of pending, completed, and picked-up orders.
- Process payments, issue receipts, and manage the cash register.
- Track inventory of shop supplies, patches, and standard uniform items; notify management when restock is needed.
- Maintain cleanliness and organization of the front desk, lobby, and fitting rooms.
- Prepping military uniforms and pins
Sewing and Alteration shop. Military rank knowledge a plus. Please send picture and resume to [email protected]
Company Description
Sewing and Alteration shop. Military rank knowledge a plus. Please send picture and resume to [email protected]
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