Description JOB DESCRIPTION Duties: Lead the design, development, and implementation of machine learning models to drive impactful decisions throughout the customer lifecycle, including acquisition, account management, credit authorization, and collections. Collaborate with cross-functional teams, including Marketing, Risk, Technology, and Model Governance to deliver innovative modeling solutions and ensure successful production deployment. Anticipate and promptly address stakeholder needs, ensuring alignment and satisfaction. Present model results and insights to senior leaders, effectively communicating insights and recommendations. Ensure compliance with internal and external model governance and regulatory requirements, design model explainability methods for risk estimation models. Lead and mentor team members, fostering an inclusive environment that promotes continuous learning and growth. Utilize technical proficiency in SAS, Python, or equivalent programming languages for data analysis, modeling tasks, and the development of credit risk scorecards. Perform data cleaning, feature engineering, selection, and hyper-parameter tuning for statistical and advanced machine learning techniques.
Qualifications Minimum education and experience required: Master's degree in Applied Statistics, Information Science, Computer Science, Computer Engineering, Information Technology, Statistics, Data Analytics or related quantitative field of study plus 5 years of experience in the job offered or as Applied AI/ML Lead, Machine Learning Engineer, Structural Analyst, or related occupation.
Skills Required: This position requires three (3) years of experience with the following: designing, implementing, and managing machine learning pipelines on distributed computation platforms such as Apache Spark, Hadoop, or HDFS for large-scale data processing; programming with Python focusing on data manipulation, analysis, and machine learning libraries including Pandas, NumPy, Scikit-learn, and PyTorch; developing and applying statistical models and advanced machine learning techniques including XGBoost, GLM, Random Forest, Neural Networks, Clustering, and K-Nearest Neighbors (KNN); interpreting and communicating the results of machine learning models to both technical and non- technical stakeholders. This position requires any amount of experience with the following: cloud-based solutions for scalable machine learning model development and management; data warehouse solutions such as Teradata, Snowflake, or Hive for data storage and retrieval; JVM-based programming languages, including Java and Scala; applying model explainability methods to produce global and local explainability for machine learning models; collecting, organizing, interpreting, and summarizing numerical data to extract actionable insights and identify patterns or anomalies.
Job Location: 201 N Walnut St, Wilmington, DE 19801.
About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.