Automotive Service Technicians - Johnson Volvo Cars Charlotte

Job Description

Job Description

Johnson Volvo Cars Charlotte has the exciting opportunity to expand our team. We are adding Full-Time Automotive Service Technicia ns. We are seeking a friendly, customer service-oriented, confident individual with a positive attitude to join our service team. Bring your strong work ethic and desire to succeed and we will offer you training and give an opportunity to advance your career within our organization.

Johnson Volvo Cars Charlotte is a member of Johnson Automotive , one of the fastest growing automotive companies in the Triangle. Johnson Automotive has earned a reputation for outstanding customer service and first-class operation by hiring top performers that are eager to elevate our guest’s experiences.
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Essential Responsibilities (include but are not limited to):

· Receive repair orders from advisor or dispatcher;

· Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards;

· Diagnose cause of any malfunction and perform necessary repairs;

· Communicate with parts department to obtain needed parts;

· Save and tag parts if the job is under warranty or if requested by the customer;

· Examine the vehicle to determine if additional safety or service work is required;

· Notify service advisor immediately if additional work outlined is not needed or required;

· Notify service advisor immediately if repairs cannot be completed within the time promised;

· Document work performed;

· Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands;

· Attend factory-sponsored training classes as required;

· Keep abreast of factory technical bulletins;

· Ensure that customers' cars are kept clean;

· Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times;

· Know, understand and follow all federal, state and local regulations, such as those governing the disposal of hazardous wastes and inspection of vehicles;

· Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor;

· Other duties as assigned by management.
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Knowledge, Skills and Abilities Required:

· ASE Certification preferred;

· Volvo or similar experience preferred;

· Must pass a pre-employment drug test, background check and E-Verify;

· An active and valid driver license and good driving record;

· Ability to maintain a positive attitude while working under pressure in a fast-paced environment;

· Capability to prioritize multiple tasks effectively;

· Ability to communicate orally and in writing with various levels of internal and external customers;

· Have strong organizational skills and be extremely detail oriented;

· Be self-motivated and able to accomplish tasks with little supervision;

· Have the ability to work individually and in a team environment;

· Basic computer knowledge;

· Must be comfortable sitting, standing and/or walking for long periods of time;

· Professional demeanor;

· Must be able to meet company’s employment requirements;

· Flexible work schedule Monday through Friday and some Saturdays.
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Employee Benefits:

· Medical and dental insurance coverage available;

· Basic life insurance and disability coverage available;

· 401k with company match;

· Employee discounts on vehicle purchases, parts and service;

· Opportunities for advancement;

· Competitive Pay

Johnson Automotive is an equal opportunity employer.

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