Branch Rental Manager

Gregory Poole Equipment Company
Leland, NC
PRIMARY FUNCTION:

Plan and manage branch operations to ensure the efficient and profitable execution of rental activities. Provide effective customer relation activities designed to enhance continuing services use by customers. Lead the Rental Development Program and train the next generation of GP Rental Associates.

ESSENTIAL DUTIES:

I. Site Administration - 25%

  • Provides management for rental, hauling, and rental service. Manages general office business activities as needed.
  • Establishes and monitors rental, hauling, and rental service goals and results including location condition, job and performance standards, time utilization and performance of associates, etc.
  • Ensures operations are efficient.
  • Evaluates overall quality of operational activities and implement actions to provide the best customer service while ensuring necessary profitability.
  • Monitors all company property to ensure proper maintenance (i.e. vehicles, building, tooling, etc.)
  • Ensures all required reports and operational bookkeeping is submitted in a timely manner.
  • Ensures cash sale collection procedures are followed.
II. Business development and management activities - 10%

  • Provides managerial integration with the Rental Operations Manager, Rental Asset Manager, and Service General Managers to continuously improve operational sales and profits.
  • Develops and administers annual rental budgets and monitors expenditures to ensure the most cost-effective and efficient utilization of resources. (associates, fiscal, and capital)
  • Conducts periodic customer site visits to promote rental and rental service activities.
  • Informs sales representatives of new and used sales opportunities.


III. Rental Coordination - Percent Of Time Spent = 40%

  • Provides rental customers' price quotes and equipment availability and delivery schedule information.
  • Manages or resolves customers' rental/sales complaints and problems to the best customer satisfaction level possible.
  • Daily monitors equipment rental/sales schedule and immediately contacts customers with any schedule updates, modifications, or delivery problems.
  • Serves as a liaison between departments and branches for rental/sales equipment pricing, availability, transportation, and repair. etc.
  • Informs sales and rental representatives of rental/sales fleet inventory, activity, and rates.
  • Assists with telephone collection of past due rental/sales payments.
  • Meets with customers to discuss, negotiate, and close rental/sales fleet sales that are within established guidelines.


A. Equipment /Inventory

  • Ensures rental/sales units are operational by coordinating repairs and maintenance with rental service technicians.
  • Approves some equipment service work orders.
  • Maintains current and accurate service records for each unit.
  • Establishes and maintains rental fleet at approved inventory levels
  • Coordinates daily transportation of rental equipment.
  • Maintains current inventory usage records and ensures accurate and timely billing.
  • Provides inter-company rental sales coordination.


B. Bookkeeping/Invoicing

  • Expedites customer credit applications in a timely manner allowing them to rent equipment.
  • Opens, maintains, and closes work orders (i.e., look up customer account job and component codes, warranty status, enter into mainframe).
  • Verifies, logs, codes, and processes billing/invoices.
  • Issues, extends, and enters purchase orders for outside vendors.
  • Occasionally types correspondence, memos, quotes, records, reports, etc.


III. Group Leadership & Rental Development Program - 25 %

  • Successfully oversees the Rental Development Program
  • Provides daily and long-term leadership for the direct report associates to include but not be limited to the following activities:
  • Recruiting/Hiring
  • Coaching/Supporting
  • Conducting Performance Reviews
  • Training and Developing
  • Counseling and Disciplining
  • Dismissing

MINIMUM REQUIREMENTS:

Education :

A four-year college graduate in business or related field with at least three years of service industry experience and two years supervisory experience or an associate's degree with five years of service industry experience with two years of supervisory experience. Or an equivalent combination of education and experience may be considered.

Work Experience :

(see above)

Physical :

Must be able to lift, bend, stoop, and drive routinely and regularly.

Other :

Should have PC experience and be familiar with Windows Office, especially Excel, Word and MS Outlook. Must have excellent customer relations skills.

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Posted 2025-08-22

Recommended Jobs

Property Accountant

Fred Smith
Clayton, NC

Job Description Job Description   Position Summary: We are seeking a skilled and detail-oriented Property Accountant to manage the accounting functions for both affordable housing properties,…

View Details
Posted 2025-07-30

Spring 2026 Automations & Controls Project Management Co-op

McKenney's Inc.
Charlotte, NC

JOB SUMMARY As a co-op, you will be part of the team from day one and given training and tasks that are important and impactful to our projects' success. Success in this role depends on the Co-…

View Details
Posted 2025-08-07

Inside Sales

Hartfiel Automation Inc
Concord, NC

Job Description Job Description This role is located in Charlotte, NC. Mission of the Role As a critical member of sales teams, this role supports the efforts of outside sales engineers an…

View Details
Posted 2025-07-25

Hospital Medicine Nocturnist in Sylva, NC

Harris Regional Hospital
Sylva, NC

If you are a hospital medicine (HM) physician who enjoys working in community-based healthcare settings and is looking for an opportunity with easy access to the Asheville, North Carolina, area you w…

View Details
Posted 2025-08-19

Director, Product Management - Foundational Security Technologies

Cisco
North Carolina

The application deadline is being extended, expected to close August 29th, 2025. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are receiv…

View Details
Posted 2025-08-19

CNA Weekly Pay

Access Community-Based Services
Fayetteville, NC

Do you love helping people and are looking for the opportunity to provide 1:1 in-home care? We are looking for compassionate  Certified Nursing Assistants  to provide one-on-one support, companions…

View Details
Posted 2025-08-21

Structural Engineer

DH Griffin Companies
Greensboro, NC

Engineer, Emergency Response Division   About Us: D.H. Griffin is a vertically integrated demolition, environmental, infrastructure, and contracting company with offices across the Southeast and M…

View Details
Posted 2025-07-31

Senior Frontend Developer

Logicmatrix Ai
Chapel Hill, NC

Senior Frontend Developer Minimum Years of Experience Required: 6+ Years  Salary range: $140,000 - $180,000  Authorization to Work: We require candidates to be a Permanent Resident or curr…

View Details
Posted 2025-08-20

REPRESENTANTE DE SERVICIO

North Carolina

Objetivo Consistencia brindando un servicio de calidad en los pedidos de las órdenes, cumpliendo con el tiempo de entrega acordado por medio de la comunicación efectiva entre los departamentos cor…

View Details
Posted 2025-08-07

Staff Accountant

Robert Half
Charlotte, NC

Job Description Job Description We are looking for a detail-oriented Staff Accountant to join our team in Charlotte, North Carolina. This role involves managing financial records, ensuring compli…

View Details
Posted 2025-07-26