Event Manager

Job Description

Job Description

Are you looking to make a lasting impact on enriching and improving the lives of the Charlotte community with one of the nation’s largest not-for-profit organizations? At Blumenthal Arts, we believe arts unite and transform lives. By joining our team, you could help continue our mission, inspire the next generation, and be part of our evolution as a national leader with a growing international reputation in presenting and producing.

Blumenthal Arts seeks a detail-oriented and dynamic professional to serve as Event Manager. This role oversees event logistics, client communication, and on-site management to ensure seamless execution of performances and special events. The Event Manager collaborates across departments, coordinates with artists and clients, and advances event details such as hospitality, ticketing, and auxiliary functions. This full-time position requires a flexible schedule, including frequent evening and weekend work, to meet the needs of a diverse and exciting array of events.

Your impact:

• Advance all general details of assigned events including, but not limited to, FOH policies, merchandise, travel, hotel, runner, payment information, and settlement. Update Momentus with all relevant details.

• Update Programming GM (presented events) or Venue Partner Manager (venue partner events) with any changes to anticipated event expenses, including staffing, tech labor, and equipment rental.

• Work alongside other BA departments ensure event needs are met:
  • Coordinate with Food & Beverage Department on catering/hospitality needs and budgets.
  • Coordinate with Front of House Department on staffing needs i.e. merchandise seller or extra security.
  • Work with Ticketing and Marketing to answer client and artist questions and review sales data regularly.
• Provide guidance and support to community and local Venue Partners that are unfamiliar with presenting at Blumenthal. Ensure that all clients understand BA policies and procedures.
• Coordinate with clients/artists and BA staff to execute auxiliary events including meet & greets, receptions, talkbacks, and pre and post-show events.
• Manage the artist guest list, company holds, and co-pro holds.
• Communicate with and facilitate needs of Co-Promote partner, as needed
• On-site management of assigned events. Event Manager must be available at any time to manage the on-site needs of the show/artist or BA event staff.
• Responds to unexpected challenges during events by applying problem-solving and critical thinking to ensure smooth execution.
• Submit payment requests and create contracts as needed for runner (or other ground transportation), hotels, meal buy-out, etc.
• Review all invoices, labor reports, and box office statement once submitted by various departments to ensure accuracy.
• VENUE PARTNER EVENTS: Create a detailed settlement which lists the event expenses and revenue and provide to clients and the Venue Partner Manager.
• After events, update Momentus and complete post-event reports.
• Other duties as assigned

Who We Are:

For 31 years, Blumenthal Arts has been presenting the best of Broadway, establishing Charlotte as one of the nation’s top‑ten touring markets. Along with hosting and investing in award‑winning Broadway productions, we help shape the future of the arts through the development of new and original works and by actively nurturing emerging and established artists.

We proudly support local talent, including our award‑winning Blumenthal Fellows and 16 resident companies that call our stages home. We also expand creative possibilities through Blume Studios, which offers cutting‑edge, innovative immersive experiences that continue to push the boundaries of how audiences engage with the arts.

Blumenthal Arts infuses more than $80 million annually into the local economy and is committed to broad community access. Through our Blumenthal Bridges programs, we provide thousands of individuals each year with free and subsidized tickets, learning opportunities, and inclusive engagement experiences.

We are a diverse team of leaders, innovators, transformers, and collaborators who believe in the inspirational and uniting spirit of the arts. Our mission to use the arts as a catalyst for education, community connectedness, and economic growth drives our work. Our team infuses skills from various backgrounds and industries to continue to provide art excellence to the Charlotte community.

Why Join Us:

We prioritize our employees’ well-being by offering a comprehensive benefits package that not only includes competitive compensation but also emphasizes work-life balance. Our employee-forward approach fosters an environment where individuals can thrive both personally and professionally.

Our benefits package includes:

• Medical insurance with no-cost premium for employee only coverage, plus FSA and employer-funded HRA options
• Paid vacation, sick leave, and holiday time to recharge with your loved ones
• Life Balance Reimbursement up to $125 a month for qualifying expenses such as transportation, parking, and wellness-related memberships
• Flexible schedules
• Complimentary tickets
• Vision and dental insurance
• Retirement savings with a 3% employer match to help secure your future
• And more!

Skills You’ll Bring:

• Bachelor’s degree in event or arts management or related field
• At least 5 years of experience in event or arts management
• Ability to learn BA’s software programs
• Ability to multi-task on various projects
• Strong communication skills
• Must be able to deliver excellent customer service over the phone, via email, and in-person
• Previous computer experience with excellent knowledge of Microsoft Excel and Adobe Acrobat
• Ability to think on their feet, adapt quickly under pressure, and exercise sound judgment in dynamic situations
• Must exercise a professional demeanor at all times
• Must be extremely detailed oriented and possess excellent proofreading skills