Emergency Management and Operational Continuity Coordinator Senior

Atrium Health
Winston Salem, NC

Department

10043 Non Enterprise Corporate - Emergency Management Services

Status

Full time

Benefits Eligible

Yes

Hou rs Per Week

Schedule Details/Additional Information

Primary working hours are days however during incident activations and exercises this position may be required to work afternoons, evening, weekends, and/or holidays.

Pay Range

$41.10 - $61.65

Major Responsibilities

  • Assists in developing and maintaining comprehensive hazard vulnerability analyses (HVAs) with risk identification and prioritization, emergency operations plans (EOPs), including plan evaluations and updates.
  • Monitors and coordinates local compliance activities for Emergency Management regulatory requirements (CMS, Joint Commission, OSHA, NFPA, etc.); maintains continuous state of readiness for surveys and for cause investigations by regulatory and accreditation bodies.
  • Coordinates and facilitates education and training programs for hospital/healthcare staff on emergency procedures (including communications); organizes local drills and full-scale exercises to test response capabilities.
  • Activates and manages the hospital or facility’s Incident Command System (ICS) during emergencies. May include periodic after hours/weekend/holiday on-call duties with emergency message communications during drills and incidents.
  • Facilitates incident debriefings and after-action-report (AAR) completion following incident command activation.
  • Assists departments in drafting and updating COOP plans; coordinating COOP training and awareness campaigns; assessing and tracking plan compliance; facilitates and supports continuity drills, exercises and documentation of outcomes and improvement plans.
  • Ensures documentation and reporting of emergency management activities.
  • Participates in regional healthcare coalitions and emergency management planning committees; builds relationships with local emergency management, law enforcement, and public agencies.

Licensure, Registration, and/or Certification Required:

  • None Required.
  • ICS 100, ICS 200, ICS 700

Education Required

  • Bachelor’s degree in Healthcare Administration, Emergency Management, Public Health, Business, Administration, Risk Management, Clinical or related discipline.

Experience Required

  • Minimum five to seven years of experience in related discipline required; demonstrated knowledge of regulatory (including experience of at least one CMS/TJC/DNV survey) and regulatory agency code requirements, and the progressive application of those standards; National Incident Management System (NIMS); familiarity with state medical facilities licensure requirements preferred.

Knowledge, Skills & Abilities Required:

  • Basic knowledge of the Joint Commission, CARF, NFPA, NIMS, DNV, CMS and HSEEP programs
  • Must be competent in working with MS Excel, Word, PowerPoint, Outlook.
  • Solid understanding of all relevant regulatory and accreditation requirements for healthcare emergency management.

Physical Requirements and Working Conditions

  • Work is primarily in office settings but includes time in clinical areas, command centers, and outdoor spaces. Exposure to healthcare operations, including patient care areas.
  • Must be available for activation during emergencies, including infectious disease outbreaks, natural disasters, and mass casualty events. May work extended hours during incidents or exercises.
  • Ability to walk, stand, and move around (inside and outside) hospital and healthcare facilities during drills, inspections, and emergencies.
  • May need to lift or carry emergency supplies or equipment (typically up to 25-50 lbs.)
  • Use of computers, radios, and emergency communication devices.
  • Handling and organizing emergency kits, signage, and documentation.
  • Ability to read plans, maps, and digital displays.
  • Hear and respond to alarms, radio communications, and verbal instructions in noisy environments.
  • May be required to respond during off-hours, weekends, or holidays.
  • Must be able to work under stress during real emergencies or high-pressure drills.

Preferred Job Requirements

Preferred Certification/License/Registration

  • ICS-300
  • ICS-400
  • Certified Healthcare Emergency Professional (CHEP)
  • Certified Emergency Manager (CEM)

Preferred Education

  • Master’s degree preferred

Preferred Knowledge/Skills/Abilities

Competency in MS Planner and Teams.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

  • Premium pay such as shift, on call, and more based on a teammate's job

  • Incentive pay for select positions

  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs

  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

  • Flexible Spending Accounts for eligible health care and dependent care expenses

  • Family benefits such as adoption assistance and paid parental leave

  • Defined contribution retirement plans with employer match and other financial wellness programs

  • Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

The healthcare emergency management and operational continuity coordinator plays a critical role in ensuring that healthcare facilities are effectively prepared to mitigate, plan for, respond to, and recover from emergencies and disasters. Additionally, assists in preparing for and maintaining continuity of operations during incidents and emergencies.

Posted 2026-06-05

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