Financial Specialist Assistant / Medicaid Specialist

Jacksonville Health and Rehabilitation

$16.00–$20.00/hour

The Good Stuff — At a Glance

1. Position: Financial Specialist – Medicaid Specialist
2. Facility: Jacksonville Health and Rehabilitation
3. Department: Business Office
4. Schedule: Full-Time
5. Shift: Day Shift
6. Pay Range: $16.00–$20.00/hour
7. Focus: Medicaid Applications, Billing, Collections & Business Office Operations

Help Residents Navigate the Financial Side of Care

Working with us means being part of something special — a team that is passionate about making a meaningful impact on our residents’ lives every day.

At Jacksonville Health and Rehabilitation , we know quality care extends beyond the bedside. Our Business Office team plays a vital role in supporting residents and families through the financial and Medicaid process with compassion, professionalism, and accuracy.

If you are organized, detail-oriented, and enjoy helping families navigate complex processes, this opportunity could be the perfect fit.

Position Overview

We are seeking a qualified Financial Specialist – Medicaid Specialist to support the successful completion of business office and financial operations while ensuring compliance with company guidelines and state and federal regulations.

This role focuses heavily on the Medicaid application and approval process , billing functions, collections, and accounts receivable management.

Key Responsibilities

1. Assist with daily business office and financial operations
2. Manage and support the Medicaid application process from start to finish
3. Meet with residents and families to gather required application documentation
4. Submit Medicaid applications and maintain ongoing follow-up with agencies and families
5. Monitor approvals and address delays to ensure timely reimbursement
6. Perform billing functions including:
7. Medicaid billing
8. Medicare billing
9. Third-party billing
10. Collections and accounts receivable follow-up
11. Audit resident accounts and monitor account balances
12. Assist with admissions review and financial eligibility processes
13. Maintain reports, records, filing systems, and financial documentation
14. Serve as backup support for payroll, petty cash, resident trust accounts, and reception duties as needed

What We’re Looking For

1. Healthcare billing and collections experience preferred
2. Strong understanding of Medicaid policies and regulations
3. Strong organizational and multitasking skills
4. Excellent analytical and problem-solving abilities
5. Strong written and verbal communication skills
6. Ability to work efficiently under pressure and meet deadlines
7. Professional demeanor with strong teamwork and customer service skills
8. Basic computer and office equipment knowledge required
9. High school diploma or equivalent required
10. Must be at least 18 years of age
11. Must be able to speak, read, write, and understand English

Benefits for Our Full-Time Employees

1. Competitive wages
2. Blue Cross Blue Shield Health Insurance
3. Dental Insurance
4. Vision Insurance
5. Life Insurance
6. 401(k) with company match
7. Paid Holidays
8. Paid Vacation

Why Join Us?

1. Make a meaningful impact supporting residents and families
2. Be part of a supportive, team-focused environment
3. Opportunities for professional growth and advancement
4. Work in a role that combines organization, communication, and problem-solving
5. Join a facility that values compassion, professionalism, and teamwork

Ready to Make a Difference?

If you’re ready to bring your organizational skills and healthcare financial knowledge to a team that truly cares, we’d love to meet you.

Apply today to join Jacksonville Health and Rehabilitation.

We are an equal opportunity employer and value diversity in the workplace.

“Our Family Caring For Yours”