Are you an ambitious Territory Manager? (Raleigh/Durham NC)

Job Description

Job Description

ABOUT US:

Big Guy Properties and Go-Mini’s is a full-service national development and management team with a passion to create and manage outstanding communities and businesses. Big Guy strives to offer professional services for all our residents and customers at the local level with an array of living and storage options to suit the entire community. We approach our acquisitions and management as an opportunity to improve neighborhoods, properties, and facilities that need a little extra something to make a difference in the lives of our residents and customers. We have accessible management and a corporate support staff to help you along the way.

SUMMARY

The Territory Manager is a critical role responsible for overseeing all operations within an assigned territory for the Go Mini’s portable storage container franchise. This position serves as the central point of contact for ensuring the smooth running of daily operations, business development, inventory management, and customer service. The Territory Manager will play a vital role in maintaining regional control, driving growth, and ensuring customer satisfaction within their designated area. The Territory Manager must have an entrepreneurial spirit and treat this business as if it belongs to them. They must have a desire to build this business with discipline, follow up and organizational skills.

This position is remote from candidate's home office with weekly/daily visits to the local business customers along with various other aspects of the job. This role will occasionally require overnights when visiting the Wilmington area).

Covers the growing Raleigh/Durham, N. Greensboro, High Point, Wilmington areas

Responsibilities

• Business Development: Drive market expansion within the assigned territory through targeted marketing and sales outreach. Explore opportunities to partner with new business customers to develop the overall growth of the territory and contribute to the overall growth strategy of the company.
  • Includes daily market penetration-phone calls and sales calls that are measured and managed.
  • Building your book of business through lead generation and cold calling.
  • Utilizing CRM (Zoho) along with proprietary Go Mini’s software.
  • Driving business relationships through associations and community networking.
• Operational Oversight: Manage and coordinate daily operations of assigned territory, including scheduling and overseeing the delivery and pick-up of Go Mini’s storage containers. Ensure all operations are executed efficiently and meet company standards.
• Driver Management: Supervise drivers across the territory, including interviewing, training, scheduling, and performance monitoring/evaluation. Ensure that all drivers adhere to safety and operational protocols.
• Inventory Management: Oversee the inventory of storage containers, trucks, forklifts, and other equipment across the territory. Ensure all assets are maintained in good condition and that inventory levels meet the demand, including building containers, repairing, painting (touch-up) of containers.
• Customer Service: Address customer inquiries, disputes, and service issues within the territory. Work closely with the assigned (CSR) Customer Service Representatives to ensure excellence in customer service and sales.
• Collections Management: Ensure timely collection of payments from customers. Manage accounts receivable, address collection issues promptly, and maintain healthy financial operations within the territory.

Qualifications & Skills

• Minimum of 3-5 years of business development, sales, or marketing, preferably in a regional or territory-based role.
• Minimum of 3-5 years of experience in operations management, or a similar role.
• Must have experience in inventory control and equipment maintenance with moderate knowledge of hand tools and how to use them.
• Experience managing teams, including taking part in the hiring process, training, and performance management.
• Strong leadership and decision-making skills with the ability to manage multiple priorities in a fast-paced environment.
• Financial acumen, with experience in managing budgets, accounts receivable, and collections.
• Strong communication and interpersonal skills, capable of building strong relationships with customers, team members, and stakeholders.
• Ability to think strategically and identify opportunities for growth and market improvement within assigned territory.
• Highly organized with a keen attention to detail.
• Self-motivated and result-oriented, with a strong drive to achieve goals.
• Flexibility and adaptability to changing business needs.
• A proactive problem-solver with the ability to handle challenges and obstacles effectively.
• Valid driver’s license with no restrictions and automobile (company will provide mileage reimbursement).
• Must have a computer and business software savvy; must have experience with MS Office Suite and must have the ability to learn and adapt to various web-based software products.
• Passing background check & drug screen required.
• Must be willing to travel between multiple working sites and customers.
• Must have reliable transportation
• Experience managing multiple locations is preferred.

Compensation

This role offers a base salary of $75,000/year, plus commission opportunity/incentive program designed to reward the successful achievement of operational and business development goals

+ A competitive benefits package including healthcare (medical/vision/dental) premium costs for the employee covered fully by the company with an employer contribution towards dependent premiums. Early Wage Access: We are partnered with ZayZoon, an employee benefit that gives you instant access to a portion of your wages ahead of payday

EEO: CFM Management, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, or any other protected class. *Must be authorized to work in the US