Receptionist Bilingual Spanish and English Required
- Greet clients. Give necessary documents to be completed at time evaluation or therapy to clients. Checking patients in Scheduler and contacts the necessary therapists when necessary. Collects and processes co-pays from clients, following standard work.
- Professionally answer and address all phone calls. Ensure calls are redirected accordingly. Check telephone messages for accuracy and follow up.
- Place appointment reminder calls to patients at the initial evaluation, 30 day visit, 6 month re-evaluation and treatments.
- Maintain front desk metric boards per standard work.
- Follow opening or closing procedures for the operation of the front desk.
- Maintains cleanliness and order in front desk, waiting area, bathrooms and kitchens. This includes maintaining stock of cards, client forms and brochures in the waiting room.
- Receive communication from Medicaid Authorization Coordinators and Patient Care Coordinators regarding Medicaid coverage and authorization status.
- Alert Medicaid Authorization Coordinators and Patient Care Coordinators to any changes in Medicaid coverage presented by parent/responsible party.
- Alert Patient Care Coordinators and Cole Financial Services to any changes in Commercial Insurance coverage or demographic information presented by parent/responsible party.
- Processes incoming faxes to proper person.
- Record client cancellations in Raintree Scheduler. Contact therapist of cancellation by telephone or in-person.
- Knowledgeable of organization personnel, nature of Cole Pediatric Therapy business and locations.
- Knowledgeable of all emergency procedures, and location of emergency equipment. In an emergency situation be prepared to call “911”. Also upon evacuating site transport emergency binder and appointment schedule out of office.
- Attend daily administrative meetings
- Observe patient confidentiality and follow HIPAA guidelines.
- Advertising Attendance Reward Program.
- Rescheduling client appointments as make-ups.
- Assemble Client Welcome Packets. Two types of Welcome Packets must be maintained: one for Medicaid clients and one for Insurance clients.
- Update and Maintain Food log and any other compliance logs.
- Create new employee mailboxes
- Faxing/sending by mail reports to physician offices and parents, and tracking receipt of physician signature on reports.
- Filing and scanning
- Assist with training of other administrative team members as assigned by the Executive Office Manager.
- Carry out any other projects assigned by Executive Office Manager.
- Serve as administrative back up when necessary.
- Carry out any other projects assigned by their supervisor.
- Team Player
- Accuracy, Dependability, Friendly, Outgoing, Polite, Multitask
- Microsoft Office – Expert Level
- High School Diploma or equivalent
- Flexible Hours
Recommended Jobs
Wound Care Physician - Stable Group!
Community Hospital System seeking a Wound Care Physician for Goldsboro, NC! (50mins from Raleigh) Stable and Supportive Healthcare System! Contact: Raymond Stiles (843-574-8233) raymond@nowhealt…
ACE Conservation Corps AmeriCorps Member, Asheville (NC) - November 2nd
Summary: American Conservation Experience, a non-profit conservation corps with a regional base in Asheville, NC, is looking for members to come join our team of young adults working on meaningful…
Full Time ObGyn Job Morganton, NC
The fun, picturesque town of Morganton is located in Burke County, about 63 miles east of downtown Asheville. Its location along I-40 makes it very convenient to stop for the visit in the foothills. …
Material Planner
Job Description Job Description Material Planner Location: Durham, North Carolina, United States Employment Type: Full-time Overview This position is responsible for ensuring a consi…
Dietary Aide
Food Service Workers, Owens Cross Roads, Alabama Felder Services, a leader in healthcare services, is seeking Dietary Aides. Our opportunity is at a Skilled Nursing Facility located in an excellent …
Emergency Medical Technician
Overview: The Mobile Care Services team handles more than 19,500 ground transports annually. Utilizing a fleet of 24 ground ambulances and operates type I, II, and III ambulances. The adult and pediat…
MAINTENANCE TECHNICIAN
Responsibilities ob description POSITION SUMMARY: · To ensure the safe and efficient operation of hospital buildings, equipment, and hospital grounds through provision of skilled maintenance,…
Lead Fire Alarm Technician
Job Description Job Description City Fire and Safety is seeking a Fire Alarm & Suppression Inspection/ Service Technician to join our team! You will install, service, inspect and repair alarm …