Ux Researcher

Description

Lenovo is a global technology leader committed to delivering smarter technology for all. As the company continues to evolve into a full-stack solutions provider, it is making significant investments in its global partner ecosystem. This ecosystem enables resellers, distributors, and solution providers to bring Lenovo products and services to market and plays a critical role in driving business growth. At the center of this ecosystem is Lenovo’s partner platform experience, which supports onboarding, product discovery, integrations, sales enablement, and partner performance management. As Lenovo expands its AI-driven strategy and continues to simplify partner engagement, there is an increasing need to better understand user needs and validate how these experiences are designed. The UX Researcher will play a key role in shaping this transformation by delivering clear, actionable insights that inform product and design decisions in real time. This role leans heavily into qualitative research, with a focus on concept shaping, experience feedback, and rapid iteration cycles. You will work as part of an embedded, cross-functional team alongside designers, product managers, and prototypers, supporting multiple concurrent workstreams such as onboarding, integrations, partner workflows, and AI-assisted experiences. Your work will help ensure that designs are grounded in real user needs before and during development. This is not a traditional, large-scale research role. Instead, you will operate in a lean, high-impact model, often working with small groups of participants, supplemented by internal stakeholders and subject matter experts. You will be expected to quickly ramp on complex domains such as partner ecosystems and channel sales models, and translate findings into recommendations that designers can act on immediately.

Skills

Ux research, User research, Qualitative research, User experience research, Quantitative research, concept validation, digital platform, sales enablement, channel platform

Top Skills Details

Ux research,User research,Qualitative research,User experience research

Additional Skills & Qualifications

• Strong facilitation skills for interviews across different user types, including end users, technical teams, and executive stakeholders • Ability to generate product and experience feedback that helps refine concepts early, before formal validation • Experience conducting rapid-turnaround research, including synthesizing findings within days and presenting to stakeholders the following week • Comfortable shaping UX recommendations without relying on large data sets, using expert judgment and design understanding • Ability to evaluate interfaces and identify opportunities for improvement without requiring formal usability testing • Experience collaborating closely with designers to refine flows, reduce friction, and improve usability • Strong storytelling skills with experience presenting findings to senior stakeholders and cross-functional teams • Experience working in Agile or iterative delivery environments Secondary Skills (Nice to Haves) • Experience with lightweight quantitative methods such as pulse surveys • Familiarity with digital experience testing and concept validation workflows • Exposure to AI-driven or conversational experiences • Experience in B2B, partner ecosystems, or channel sales environments • Understanding of interaction design and usability principles • Experience partnering closely with level designers and researchers

Experience Level

Expert Level

This is a Contract position based out of Morrisville, NC.

The pay range for this position is $68.00 - $75.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Morrisville,NC.

This position is anticipated to close on Jul 7, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.