Barista - PT
- Work on the café floor which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines) and sales floor when needed.
- Deliver the perfect beverage that exceeds customer with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach.
- Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs.
- Ensure that the Café is welcoming to all customers by having a stocked bake case and neatly displayed merchandise.
- Take pride in the Café and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience. .
- Execute all operational standards correctly, in a timely manner and in accordance with the café standards, safety and health codes.
- Protect company assets by adhering to all processes and working efficiently to control waste and shrink.
- Recognize and offer to help both customers and employees with urgency and care.
- Passionate about the products we serve.
- Positive and can-do attitude.
- Enjoy working with people.
- Listen to people and enjoy solving problems.
- Make correct recommendations for handcrafted beverages and food items that satisfy the customer.
- Well-organized, efficient, and able to multi-task.
- Can clearly and respectfully communicate and express oneself.
- Treat customers as the first priority at all times.
- Take initiative and consistently grow and expand café knowledge.
- Enjoy making recommendations and engaging with others.
- Exhibit and demonstrate initiative.
- Support company goals and initiatives and is a team player.
- Show respect and kindness to fellow employees and customers.
- Accept responsibility and execute all assignments correctly and with care.
- Accept coaching and feedback from others openly.
- Flexible and can adapt to an ever-changing environment.
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