Pharmacy Technician-ALT

Job Description

Job Description

Job Title: Pharmacy Technician

Job Description

Join a large specialty pharmacy known for simplifying access to medication and delivering personalized care to patients with rare diseases. As a Patient Service Representation, you will play a crucial role in ensuring efficient pharmacy operations and patient satisfaction.

Responsibilities

• Recognize and effectively communicate about various insurance types and their applications.
• Enter all communication and documentation in the Biologics Management Information System (MIS).
• Assist with projects such as yearly reverification.
• Communicate with patients to gather appropriate insurance information.
• Triage prescriptions to preferred pharmacies or HUB providers when Biologics cannot serve the patient.
• Process pharmacy claims appropriately in Biologics MIS.
• Recognize and understand pharmacy claim responses.
• Manage inbound calls from patients, clients, physicians, and payors regarding patient updates and services provided.
• Identify and report adverse events (AEs) and product complaints (PCs) to clinicians.
• Manage and reply to internal written communications and requests received via chat or email.
• Perform other related duties as assigned.

Essential Skills

• 1+ years of related experience required.
• Strong background in pharmacy and customer service.
• Experience with prior authorizations is essential.
• Ability to recognize and effectively communicate about insurance types.
• Proficiency in data entry and retail pharmacy operations.
• Excellent call center management skills.

Additional Skills & Qualifications

• Minimum of an associate degree or equivalent experience with 3+ years of related experience.
• Registered Pharmacy Technician certification preferred.

Work Environment

This is an onsite position located in Cary, NC. The work schedule is Monday to Friday with shifts ranging from 9am-6pm, 10am-7pm, or 11am-8pm EST. Enjoy working in an office environment without direct patient contact. The facility is closed on weekends and major holidays, offering a great work-life balance. There is potential for this role to lead to permanent employment.

Job Type & Location

This is a Contract to Hire position based out of Cary, North Carolina.

Job Type & Location

This is a Contract to Hire position based out of Cary, NC.

Pay and Benefits

The pay range for this position is $22.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Cary,NC.

Application Deadline

This position is anticipated to close on Nov 19, 2025.

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] for other accommodation options.