Sr. Administrative Assistant

Job Description

Job Description

At Scouting America Outfitters, we support the mission of Scouting by equipping councils, volunteers, and families with the resources they need to thrive. From retail and wholesale operations to customer service and logistics, our team plays a vital role in advancing Scouting across the country. We are seeking a highly skilled and professional Senior Administrative Assistant who excels in a fast-paced environment and is passionate about delivering exceptional support.

The Sr. Administrative Assistant provides high-level administrative and operational support to senior leadership and teams within Scouting America Outfitters. This individual will manage complex schedules, coordinate projects, and serve as a trusted liaison to executives, councils, and external partners. The role requires excellent organizational skills, strong judgment, and the ability to handle confidential matters with professionalism and discretion.

Essential Functions:

Administrative & Executive Support

• Manage calendars, schedule meetings, and coordinate travel arrangements for executives.
• Draft, edit, and prepare correspondence, presentations, and reports for internal and external audiences.
• Handle confidential and sensitive information with discretion.

Communication & Coordination

• Act as the first point of contact for visitors, calls, and executive inquiries.
• Serve as a liaison with internal teams, councils, and external partners.
• Prepare agendas, materials, and follow-up actions for leadership meetings.

Project & Operational Support

• Support budgeting, purchasing, and reporting processes.
• Assist with project scheduling, tracking, and documentation.
• Conduct research and analysis to support organizational initiatives.
• Recommend process improvements to enhance team efficiency.

Office Management & Team Support

• Order and maintain office supplies, equipment, and resources.
• Provide guidance and support to other team members.
• Serve as backup for other administrative functions as needed.

Skills & Competencies

• Strong organization and time management skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and collaboration tools (Teams, Zoom, SharePoint, or project management platforms such as Trello, or Asana).
• Analytical thinking and problem-solving skills.
• Exceptional customer service mindset and relationship-building ability.
• Adaptability, discretion, and professionalism in a dynamic environment.

Qualifications

• 5+ years of progressively responsible administrative support experience, including support for senior leaders or executives.
• High School Diploma or GED required; Associate’s or Bachelor’s degree preferred.
• Advanced proficiency in Microsoft Office Suite; experience with project management and collaboration tools strongly preferred.
• Ability to work on-site in Charlotte, NC.

Benefits:

Benefits include major medical, prescription coverage, dental, vision, life insurance, short and long-term disability, accidental death, and a 403(B) Match Savings plan. Full-time employees are benefits-eligible upon hire. We also offer a generous PTO policy and Scouting America holiday observances.

Scouting America is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.

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