Medical Assistant

Overview At WakeMed, we live the WakeWay to Excellence-putting people first, delivering safe, high-quality care, and fostering a culture of respect and teamwork. MyCare 365 is our commitment to accessible, compassionate care in the outpatient setting, and we?re looking for Medical Assistants who share that mission. Position Summary: As a Medical Assistant at MyCare 365, you?ll be a vital part of our care team, working side-by-side with providers and other healthcare professionals to deliver exceptional care to our ambulatory patients. You?ll provide direct patient care in a fast-paced office setting, supporting clinical workflows and ensuring every patient feels seen, heard, and cared for. What You?ll Do:

• Assist with patient intake, vital signs, and documentation in the electronic health record (EHR)
• Support providers with procedures, exams, and follow-up care
• Coordinate referrals, lab orders, and patient education
• Maintain a clean, safe, and organized clinical environment
• Positions imaging equipment and adjusts controls to set exposure time and distance, according to specification of examination
• Collaborate across departments to ensure smooth patient flow and continuity of care

WakeWay to Excellence - How You Show Up As part of WakeMed, you?ll embody our core behaviors:

• Respect for People: Compassion, empathy, dignity, and appreciation for every individual.
• Teamwork: Collaboration, pride in your work, and support for your teammates.
• Commitment & Accountability: Safety first, integrity always, and striving for excellence.
• Communication: Clear, courteous, active listening that puts patients first.
• WakeWay 2 Excellence: Reducing waste, improving workflows, and supporting

What We?re Looking For:

• Completion of an approved accredited Medical Assistant program

• American Academy of Medical Assistants,
• American Medical Technologists,
• American Registry of Medical Assistants and the
• National Center for Competency Testing

• Current certification (CMA, RMA, or equivalent) preferred
• Strong communication and teamwork skills
• Experience in an ambulatory or outpatient setting is a plus
• Commitment to WakeMed?s values of respect, integrity, and excellence

Why WakeMed?

• A culture that puts people first-patients and team members alike
• Opportunities for growth and development
• Competitive benefits and wellness programs
• A mission-driven organization making a real impact in our community

We invest in YOU - your growth, your well-being, and your future. Perks & Benefits:

• Free parking at all campuses
• Health, dental & vision coverage
• 6 free mental health sessions through Lyra
• MetLife pet insurance
• 403(b) retirement plan with employer match
• Paid Days Off (PDO) for vacation, sick time & holidays
• Tuition & specialty certification reimbursement
• WakeWell Rewards & wellness programs
• WakeMed Gives - employee assistance & education support
• Childcare partnerships with KinderCare & Bright Horizons
• Endless professional development opportunities

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit .
EOE

Licensure Not Applicable Education High School Diploma or Equivalent Required Experience 1 Year Clinical - Medical Assistant Required - Or Required - Completion of an approved Medical Assistant Program Create a Job Match for Similar Jobs

At WakeMed Health & Hospitals, we are guided by a simple – yet powerful mission: to improve the health and well-being of our community by providing outstanding and compassionate care to all.To deliver on this mission, WakeMed employs the “best minds and the biggest hearts” in the business. Our team includes over 8,500 experienced registered nurses, technologists, medical professionals, support staff, and a medical staff of more than 1,200 physicians and advanced practice providers who are dedicated to putting patients first.When it comes to culture and benefits, we recognize that when we take good care of our employees, our employees can take even better care of our patients. We proudly offer competitive salaries that reflect background, experience and special skills. Our benefits programs are designed to give you and your family the support you need for today while planning for a successful tomorrow. We promote diversity in the ... workplace, provide equal employment opportunity for all qualified applicants, and we participate in E-verify.We think it’s pretty simple – we care for our employees and our employees care for the community.

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