Chief Operating Officer/General Manager

COMPANY OVERVIEW:

Atlantic Realty of the Outer Banks is a boutique, family-owned vacation rental management and real estate sales firm dedicated to creating unforgettable experiences for guests, property owners, and our community.

For over 40 years, we’ve built a reputation for personalized service, operational excellence, and unwavering hospitality. Hospitality is at the heart of every stay at Atlantic Realty.

Our mission? To deliver "life’s most precious moments" through expertly managed vacation experiences.

Why Work With Us?

Our size is our secret—and we like it that way. We will never be the largest rental management company on the Outer Banks—we promise! Instead, we focus on loyalty, hard work, and a shared commitment to our mission.

When you join our team, you’re family. We are intentional about our growth and seek to cultivate the right mix of customers, clients, and caretakers who align with our values. If you thrive in a purposeful, people-centered environment where your work is valued , come build something meaningful with us as we continue "creating life's most precious moments."

POSITION SUMMARY:

Lead with Vision. Build with Purpose. Drive Results.

At Atlantic Realty, we don’t measure success by size—we measure it by impact. That’s why we’re looking for a strategic, results-oriented leader to help us shape the future.

As Chief Operating Officer / General Manager , you will be the driving force behind operational excellence . Reporting directly to our visionary CEO , you’ll transform high-level goals into actionable strategies that improve efficiency, enhance guest experiences, and drive revenue growth.

Your day-to-day will include — overseeing key business functions, ensuring seamless operations, leading department heads, and optimizing processes to maximize performance . It’s important to be comfortable mentoring teams, problem-solving on the fly, and making critical decisions that shape the company’s future.

This role calls for a decisive and proactive leader , capable of managing a fast-paced environment while driving innovation, delivering results , and executing with precision. If you’re driven by the opportunity to lead with purpose , and to create meaningful impact with your “know-how,” apply today.

Let's see what we can build together.

RESPONSIBILITIES:

• Translate Vision into Execution – Act as an Integrator and collaborate with the CEO to implement business strategies that drive measurable growth .
• Optimize & Scale Operations – Oversee and improve day-to-day processes to enhance efficiency, guest satisfaction, and profitability.
• Drive Revenue & Business Growth – Develop and execute plans for new revenue streams, strategic partnerships, and financial goals.
• Inspire & Lead Teams – Foster a culture of accountability, collaboration, and continuous improvement, ensuring alignment across departments.
• Innovate & Problem-Solve – Take the initiative to implement creative solutions that support long-term success and adaptability.
• Ensure Excellence – Maintain the highest standards of service, hospitality, and guest experience across all properties.

QUALIFICATIONS:

• Experienced Senior Leader – Background in a COO, GM, VP, or similar executive role within vacation rental management, hospitality, or a related industry.
• Operationally Savvy – Proven expertise in strategic planning, revenue growth, operations management, and financial oversight.
• Results-Driven – A competitive, goal-oriented leader who thrives in fast-moving environments and enjoys solving complex challenges.
• Innovative & Adaptive – Comfortable making quick, high-stakes decisions in response to changing conditions.
• People-Focused Leader – Strong leadership, team-building, and communication skills to motivate and align teams.
• Entrepreneurial Thinker – Experience with EOS (Entrepreneurial Operating System) or similar frameworks is a plus.
• Local or Willing to Relocate – Must be based in or willing to relocate to the Outer Banks (Dare/Currituck Counties).

COMPENSATION & BENEFITS:

Annual Salary: $125,000 - $150,000 based on experience and achievement, On Track Earnings of $135,000 - $185,000

Benefits:

• Paid time off such as PTO, sick days, and vacation days
• Retirement benefits or accounts
• Commuting /travel assistance
• Relocation assistance
• Wellness programs
• Employee recognition programs
• Workplace perks such as recreation activities, food and coffee, and flexible work schedules

Schedule: Weekdays from Monday to Friday with the flexibility to work evenings and weekends as needed.