Operations Supervisor (Entry-Level Leadership)

Job Description

Job Description

Operations Supervisor (Entry-Level Leadership)
Location - Celebration Station - Greensboro, North Carolina
Position Type – FT Hourly
Pay Range- $16-$17/Hr

Company Overview :

Welcome to Five Star Parks & Attractions, where work is fun, growth is real, and every day makes an impact.

Five Star isn’t just a rating or a name; we’re a team of people who love creating unforgettable moments. As a leader in the amusement and hospitality industry, Five Star Parks & Attractions brings energy to both indoor and outdoor family entertainment centers across the country. From the first smile at the front door to the last high-five of the day, we’re all about delivering experiences families, friends, and coworkers remember long after they leave.

As the largest privately owned operator of family entertainment centers in the U.S., we offer more than a job, we offer a place to belong. Whether you’re starting your very first job, looking for a flexible role, or building a long-term career, there’s a spot for you here.

Safety, trust, and a service mindset guide everything we do. We treat our guests like friends and our team members like family, creating a welcoming, inclusive environment where everyone’s contribution matters. We believe in empathy, teamwork, and opening doors to new possibilities, on the floor, behind the scenes, and beyond.

If you’re service-minded, motivated, and ready to be part of something fun and meaningful, we’d love to meet you. Join Five Star Parks & Attractions and help us deliver safe, clean, unforgettable fun to the communities we serve every single day.

What This Role Is:

This is a hands-on leadership position. You won't be sitting in an office. You'll be on the floor coaching team members, helping guests, solving problems, and making sure the park runs smoothly.

If you're early in your leadership career and want real responsibility fast, this is a great place to grow.

What You'll Do:

• Lead and support a team of attraction and front desk team members.
• Jump in to help during busy shifts.
• Make sure attractions are running safely and efficiently.
• Coach team members on guest service and performance.
• Help with scheduling, shift coverage, and daily checklists.
• Be part of weekend and holiday operations.

What We're Looking For:

• Someone dependable who shows up ready to lead.
• 1+ year of supervisory or shift lead experience.
• Background in restaurants, hospitality, retail, or entertainment is a plus.
• Comfortable working nights, weekends, and holidays.
• Positive attitude and strong work ethic.
• Willing to learn and grow.

Why This Is a Good Fit:

• Real leadership experience.
• Fast-paced, high-energy environment.
• Clear growth opportunities within the company.
• You'll build skills that translate anywhere.

You must be 21+, able to work weekends, and comfortable being on your feet during shifts.

Five Star Parks Benefits Overview

At five star parks, our comprehensive benefits package is designed to support the well-being, growth, and long-term success of our team members. We offer competitive compensation, health coverage , flexible work arrangements, and opportunities for professional development - all aimed at prioritizing what matters most to our employees. Full-time employees are eligible for a wide range of benefits including medical insurance, HSA, dental, vision, life insurance & AD&D, Aflac supplemental plans, and participation in our 401(k) retirement plan after one year of service and meeting age requirements. Generous time-off policies, including paid time off and sick leave, help ensure a healthy work-life balance. Part-time employees may also enroll in Aflac plans and are eligible for the 401(k) plan once they meet the one-year service and age eligibility criteria.

Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.

Five Star Parks & Attractions participates in the E-Verify program.

APPLY NOW!