Lead Server
Location: Burnsville, NC
Are you passionate about hospitality and ready to take your serving career to the next level? Pig & Grits is looking for a Lead Server to help create a welcoming environment, guide our team through each shift, and ensure every guest experiences the Southern hospitality we’re known for.
This is more than just a serving job — this is an opportunity to influence our team culture, champion excellent service, and play a key part in shaping the guest experience from start to finish.
What You’ll Do
- Lead by Example: Model our Core Values of Heart of Hospitality, Lead with Integrity, A Promise to Freshness, and Teamwork every shift.
- Shift Leadership: Support the FOH team during service, helping keep flow smooth, solve guest issues, and maintain morale.
- Guest Experience: Anticipate guest needs, handle compliments and complaints with grace, and make sure every table feels seen and valued.
- Training & Mentoring: Coach and encourage other servers, reinforcing Pig & Grits’ service standards and Core Values.
- Dining Room Excellence: Keep the dining room running smoothly — checking ambiance, table setup, cleanliness, and overall flow.
- Communication: Serve as the link between FOH and BOH during shifts, ensuring timing, pacing, and guest needs are met.
Why You’ll Love It Here
- Competitive Pay: Base + tips + leadership growth opportunities.
- Benefits: Vision & dental insurance options, paid time off, and educational opportunities.
- Growth Path: Step into leadership and prepare for future management opportunities if that’s your goal.
- Team Culture: Work with a team that takes pride in living out our Core Values every day, serving guests and one another with excellence.
What We’re Looking For
- Experience: 1–2 years of strong serving experience (leadership or trainer experience a plus).
- People Skills: Friendly, approachable, and calm under pressure — you know how to guide a team and create a great guest experience.
- Communication: Strong communicator who can give clear direction without being overbearing.
- Professionalism: Dependable, on time, and committed to upholding Pig & Grits’ high standards.
- Problem-Solver: Able to handle guest concerns or team challenges with poise and confidence.
Schedule:
Tuesday – Friday: 3:00 PM – Close
Saturday: 8:00 AM – 3:30 PM – Close
Pig & Grits is proud to be a place where hospitality is more than a word — it’s who we are. If you’re ready to take the next step in your career and live out our Core Values while helping lead a team that loves taking care of guests, we’d love to hear from you.
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