A714-Active Directory Admin Position (Job ID: 767739)

Job Description

Job Description

Active Directory Admin Position (Job ID: 767739)Job Overview

• Location: 100% On-Site in Raleigh, NC
• Duration: 12 months, with option for extension
• Client: Confidential (based in Raleigh, NC)
• Role Summary: Our client is seeking an advanced-level Active Directory Administrator with specialized knowledge in account management and hands-on experience in multi-site, multi-domain environments. The ideal candidate will integrate technical skills to solve complex problems, ensure security compliance, and deliver exceptional client service.

Key Responsibilities

• Administer Microsoft Active Directory (2008/2012) in a multi-site and multi-domain organization.
• Integrate knowledge from various technologies to address moderately to highly complex assignments and problems.
• Implement appropriate organizational security measures.
• Proactively build positive client relationships by demonstrating urgency and responsiveness.
• Analyze client needs to develop effective solutions.
• Consult with clients and IT professionals to resolve technical issues and ensure satisfaction.
• Document solutions clearly and present them effectively.
• Analyze technical and user documentation for support purposes.
• Work independently, managing your own schedule and monitoring progress.
• Communicate effectively verbally and in writing, with a strong customer orientation.
• Provide excellent service to clients and team members.
• Demonstrate analytical and problem-solving skills to diagnose and resolve high-visibility production incidents.
• Show initiative in solving project-related and daily work problems.
• Independently resolve routine and non-routine software/hardware issues.
• Identify trends and suggest technical modifications to prevent future problems.
• Utilize knowledge of ServiceNow for call tracking.

Required Skills and Experience Skill Required/Desired Amount of Experience Advanced level resource with specialized knowledge and experience in account management administering Active Directory. Required 3 Years Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain organization. Required 3 Years Ability to integrate knowledge and skills from a range of technologies to address work assignments and problems of moderate to high complexity. Required 3 Years Advanced knowledge of appropriate security measures of the organization. Required 3 Years Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients. Required 3 Years Ability to analyze and assess client needs to develop effective and appropriate solutions. Required 3 Years Knowledge and skills from a range of technologies to address work assignments. Required 3 Years Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction. Required 3 Years Ability to document solutions that solve client problems and clearly presents these solutions. Required 3 Years Analysis of technical and user documentation for technical assistance and support. Required 3 Years Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters. Required 3 Years Demonstrates a customer orientation and effectively communicates verbally and in writing. Required 3 Years Provides excellent customer service to individual clients and to other team members. Required 3 Years Demonstrates strong analytical and problem-solving skills w/ ability to diagnose and resolve highly visible production incidents methodically. Required 3 Years Demonstrates initiative in solving problems associated with projects and daily work. Required 3 Years Demonstrates a range of technical understanding to independently resolve routine and non-routine issues on software and/or hardware. Required 3 Years Ability to identify trends and makes suggestions for technical modifications to solve future problems. Required 3 Years Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 3 Years

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