Client Service Associate
Who We are:
Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us in our mission of helping clients achieve their financial goals. This is an opportunity to play a key role in the future success of our growing high quality organization.
We take an integrated approach with our clients that is custom tailored to their specific situation. Each client has a different vision for their life, which we use to help them pursue their financial goals and work toward creating the life they envision.
Who We Want:
The client service associate plays a critical role in the back-office functioning of our firm. With responsibility for the day-to-day operations of the firm, the Client Service Associate helps keep the office running smoothly and ensures that all paperwork and processing is handled in a timely, accurate, and professional manner. Along with the back office functions the Client Service Associate often serves as the first point of contact for clients calling in and must have a cheerful desire to go above and beyond to meet their needs.
Client Service Associate Summary
The Client Service Associate reports to the Financial Advisors and is critical to appropriately leveraging Advisors’ time. This position utilizes excellent customer service and problem-solving skills to confidently provide information and education to clients in a timely, efficient, and professional manner.
Essential Duties and Responsibilities
- Assist in client meeting preparation and follow-up including assembling requisite paperwork, report generation, appointment scheduling and post-meeting documentation
- Manage client needs regarding processing, service, and problem resolution in a timely and accurate manner while ensuring documentation and record keeping adheres to compliance standards
- Successfully partner with Broker Dealer for new account establishment, account maintenance, and compliance
- Process, submit, and service all account paperwork/requests; follow through to completion utilizing paperless procedures (including eSignature) where available
- Ensure adherence to appropriate client service models
- Manage multiple and competing priorities on a daily basis in pursuit of business objectives
- Other responsibilities as assigned by the Senior Client Service Associate Supervisory
- Responsibilities: None
Knowledge, Skills, and/or Abilities
- Advanced computer skills (Outlook, Word, Excel and Power Point) are essential
- Excellent communication skills, both verbally and in writing
- Strong time management, organizational skills; able to work independently and effectively manage multiple tasks at once
- Ability to build relationships with clients and internal partners and influence others without direct control
Education and/or Experience
- Bachelor’s degree in a business-related field preferred
- The ideal candidate will have 2+ years of experience in the financial services industry allowing for a good understanding of broker/dealer operations and financial services products, including but not limited to: equities, bonds, options, mutual funds, annuities, insurance, and managed accounts • Previous experience in the independent financial services culture preferred
Certificates, Licenses, Registration
• Series 7 and 65/66 preferred (or ability to obtain)
Recommended Jobs
Inside Sales
Job Description Job Description Inside Sales Representative – Turn Conversations Into Long-Term Customers at Pest USA At Pest USA, we've been delivering trusted pest and termite control servic…
Police Officer - Government Facility
Looking to take your law enforcement career to the next level? Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Allied U…
CDL Delivery Driver - 4 Day Work Week Available
CDL Delivery Driver The Delivery Driver (with CDL) is responsible for the safe and timely delivery and service of all products sold within assigned route and the operation of a commercial motor vehicl…
Dental Hygienist
Join Our Caring, Fun, and Supportive Team Are you a motivated, skilled Dental Hygienist searching for more than just a job? Join our warm, family-like dental practice in Louisburg, NC, where your wo…
Senior Water/Wastewater Engineer (Engineer IV)
Job Description Job Description Ardurra is seeking an experienced Senior Water/Wastewater Engineer to join our team in Charlotte, NC . Our innovative water and wastewater engineers colla…
Surgical Technologist
Surgical Technologist – Full-Time Position – Panther Creek Location We’re looking for a skilled and detail-oriented Surgical Technologist to join our high-performing surgical team in an ambulatory su…
Senior Director, Global Corporate Development
Senior D irector, G lobal C orporate D evelopment Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patient…
EXPERIENCED CERTIFIED FLAGGERS NEEDED ASAP!!
Job Description Job Description Experienced Certified Flaggers Needed ASAP to join our team!!! GREAT PAY! SAME WEEK PAY! FIRST SHIFT!! START RIGHT AWAY!! Responsibilities Include: Reco…
Senior Digital Business Analyst
Seeking a Business Analyst to support high-priority digital initiatives tied to growth and funding objectives. This role will work across Digital, Product, Operations, Marketing & Technology to transl…
Licensed Practical Nurse (LPN) Staff Nurse PRN
Purpose: Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. To assure quality nursing care for patient by followi…