Banquet Captain-Embassy Suites Uptown Charlotte

CMC Hotels
Charlotte, NC

Are you looking for a Company you can "GROW" with, Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

Embassy Suites Uptown Charlotte is seeking a motivated and energized Banquet Captain who will be responsible for planning dining events, manage F&B service, and tend to guests requests and complaints.

We offer an array of benefits for all employees, based on eligibility, to include:

  • Paid Vacation
  • Paid Sick Leave
  • Holiday Pay
  • Access to a fully vested 401K program
  • BCBS Health Insurance
  • Dental and Vision Coverage
  • Hotel Room Discounts

Job Duties:

  • Ensuring that all food and beverage items are presented and server correctly and noting any special requests & instructions, se out on the BEO’s.
  • Communicating with the culinary chef and catering manager any changes in the schedule of service, challenges or adverse comments that may arise during the event.
  • Ensure that staff members return all equipment to the storage areas, and confirm the room is left clean and tidy.
  • Supervise all banquet staff members assigned to event
  • Responsible for preparing room in its entirety for a function or event, prior to the guest’s arrival and reviewing and implementing table and seating diagrams.
  • Follow all health and safety regulations.
  • Assist with all reasonable bar back duties as required.

Job Requirements

  • Strong work ethic and a desire to succeed.
  • Outstanding customer service skills required.
  • Must be flexible and have reliable transportation.
  • Ability to lift, pull and push moderate weight is necessary up to 50 lbs.
  • Requires bending, lifting, standing, squatting for long periods.
  • Good communication skills and be able to multi-task.
  • Previous banquet experience preferred.
  • Previous hotel experience a plus.
  • Clean Background Check
Posted 2025-11-27

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