Application Operations & Systems Specialist
Infovisa, an industry leader in trust and financial accounting software and services, is seeking an Application Operations & Systems Specialist to support the daily operation of our hosted environment and proprietary applications.
This position is responsible for monitoring production jobs and services, troubleshooting operational issues, supporting software deployments, performing quality assurance testing, and assisting with system maintenance and disaster recovery activities. The ideal candidate enjoys problem solving, system monitoring, and ensuring the stability and reliability of business-critical applications. Essential Functions
- Monitor daily production jobs and application services to ensure successful processing.
- Troubleshoot failed jobs and service interruptions.
- Monitor and support automated processes, including pricing updates, vendor data delivery, database uploads, and other scheduled services.
- Detect, respond to, and assist in resolving production system outages.
- Assist with software deployments, application upgrades, and database upgrades.
- Perform quality assurance and regression testing for new software releases.
- Participate in release validation activities before production deployment.
- Respond to requests for database backups and database restorations for troubleshooting and research.
- Assist with disaster recovery planning, testing, and documentation.
- Develop proficiency in Infovisa's hosted products and operational processes.
- Prepare operational documentation and standard operating procedures.
- Participate in on-call and after-hours support rotations as required.
- Collaborate with Development, Product Support, and Information Technology to resolve operational issues.
- Perform other duties as assigned.
- Bachelor's degree preferred.
- Three or more years of professional experience.
- Experience with SQL Server and writing/interpreting SQL queries.
- Experience supporting production applications or enterprise systems.
- Familiarity with application monitoring, job scheduling, and troubleshooting.
- Experience with software testing and quality assurance methodologies.
- Strong analytical and troubleshooting skills.
- Proficient in Microsoft Office products.
- Ability to remain calm and organized while responding to production incidents.
- Excellent communication and documentation skills.
Recommended Jobs
Licensed Massage Therapist
Job Description Job Description STEADY CLIENTS. FULL & FLEXIBLE SCHEDULE. GOOD CULTURE. $50+ AVERAGE PER SERVICE & SIGN-ON BONUS. We're a thriving spa in downtown Wake Forest and we offer a st…
Behavioral Health Case Manager ED 7a-7p
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discov…
CDL-B Truck Driver
Job Description Job Description As a family-owned company, we take pride in developing a culture where training and safety are core values practiced throughout all levels of our organization. Our…
Travel Nurse - RN - Psych - Psychiatric - $1696 / Week
Pulse Healthcare Services is seeking an experienced Psychiatric Registered Nurse for an exciting Travel Nursing job in Raleigh, NC. Shift: 3x12 hr nights Start Date: ASAP Duration: 13 weeks Pay: $169…
Maintenance Utility Worker - UniFirst
Our Team is Kind of a Big Deal! UniFirst is seeking a reliable and hardworking Maintenance Utility Worker to join our UniFirst community. As a Team Partner in the Maintenance Department, you will b…
Assistant Event Operations Manager
JOB SUMMARY Communicates service needs to chefs and stewards throughout functions. Totals charges for group functions, and prepares and presents checks to group contacts for payment. Verifies ba…
Landscape Designer
We are looking for an experienced landscape designer to join our team. The person selected should have experience designing projects for both residential and commercial clients, involving a wide rang…
Theatre Team Member
Apply in ~60 Seconds Join Our Team: A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredi…
Home Care Aide
Job Description Job Description Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement Job Summary We are looking for a Home Care Aide to join our team! …