Operations Coordinator

The Operations Coordinator is focused on completing specific functions that support the location operation. Focus on profitability, efficiencies and identify opportunities to mentor existing workforce while developing and implementing strategies for growth and best business practices within assigned location.

Responsibilities:

• Responsible for monitoring, analyzing, and assistance with reporting necessary to evaluate financial performance of individual jobs, projects or contracts.
• Ensures all project/job numbers and customer POs are entered correctly in RESA Systems for job costing (UKG, CONCUR, LIFT, ETC.).
• Ensure that all job costing is accurately captured, allocated and compared against budgets, estimates or contracts.
• Communicate with project managers and field supervisors to confirm job completion status and resolve discrepancies.
• Collect, organize and analyze data to include labor, materials, equipment, subcontractor, and overhead expenses. Verify all properly coded to the correct job before invoicing.
• Prepare timely and accurate job cost reports for management, project managers, and finance team.
• Work closely with accounting, procurement, and operations to reconcile costs and validate data entries.
• Provide job cost documentation and analysis during internal or external audits.
• Assist with invoice production, ensuring data necessary to invoice aligns with customer contract, change orders, and progress billing schedules.
• Assist with month-end close by providing billing summaries and supporting job cost reports.
• Work closely with manager in updating monthly production and overall progress of jobs.
• Will complete other tasks necessary to ensure operations run smooth in location (such as safety, training, or other function) as assigned.
• Work closely with “LIFT” technical support, staff members and management team to further enhance and develop LIFT job management system.
• Responsible to for LIFT updates for employees, customers, rates, etc.
• Cultivate and maintain customer relationships with internal customers, external customers, and vendors. Conduct client (internal or external) communication in a highly customer service-oriented manner.
• Responsible for ensuring projects/assigned functions are completed timely and meet budget, productivity and quality goal(s.).
• Assistance with Concur expense verification and submission.
• Assist manager with reporting necessary for capital expenditures annually.
• Individualized reporting as needed for large contracts, to assure timely invoicing and margin tracking.
• Backup for creating and receiving PO’s and GP fulfillment.
• Annual ROM team get together planning, coordination and implementation.
• Work with Manager to ensure continuous improvement of process/procedures, vendors and general business initiatives are developed and implemented.
• Prepare a variety of reports as assigned.
• Work may require flexible hours, coordinate and/or communicate with leadership and/or location.
• Observe all safety rules and Best Practices; Follow all company policies and procedures.
• Other duties as assigned.

Required Experience and Qualifications:

• Associate’s degree in related field or equivalent experience and minimum 5 years of experience.
• Strong computer skills.
• Able to work independently, work on multiple projects, and independently problem-solve.
• Strong verbal and written skills-Able to effectively communicate with a wide variety of individuals at different levels within and outside of the organization.

Who we are!

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!

Our Mission:

Ensure reliable and safe mission-critical power across our customers’ electrical infrastructure lifecycle.

Our Vision:

To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.

Core Cultural Competencies:

We do it right:

• We pride ourselves on our integrity and expertise. We don’t cut corners.
• You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
• You conduct yourself professionally, ethically, and honestly.
• You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
• You are on time and preplan time off.
• You produce a quality product.

We are customer-driven:

• Our number one concern is our customers and our long-term relationships with them prove our dedication.
• You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
• You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and following instructions from management.

We focus on growth:

• We are dedicated to growing the company and our employees.
• You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
• You seek out new assignments and assume additional duties.
• You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).

We solve problems:

• Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
• You efficiently and thoroughly complete assignments.
• You perform work assignments independently.
• You propose new ideas and find better ways of doing things.

We get it done:

• We are efficient, reliable and no nonsense. We work hard, but we also play hard.
• You follow through on commitments in a timely way.
• You produce easily understandable and accurate reports that meet customer and/or Company expectations.
• You actively listen. You seek advice and help as appropriate.
• You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).

We build strong relationships:

• Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
• You collaborate to create the best solutions for each other and our customers.
• You build strong relationships within the team, across RESA departments and locations and with customers and vendors.

Additional Information:

• Travel: 0-5%.
• Type: Full-time.
• Location: Charlotte, NC.
• Compensation: $28-$38/hour depending on experience level.
• Relocation: No relocation provided.
• Benefits: Full benefits include medical, dental, vision, company-paid life insurance, employee ownership plan, matching 401k, paid time off, paid holidays (10 a year), and Milestone bonus.
• Physical Demands: Lifting to a maximum of 50 lbs. without assistance or use of a lifting aid, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.
• Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.

RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.