Retail Sales Associate/Consultant (1)

Summary

Retail Sales Associate/Consultant

Do you have a flair for design? A passion for people?

Are you:

• Self-motivated?
• Detail-oriented?
• The type of person who wants compensation based upon results?

This is an inside sales position selling flooring to retail customers with terrific growth potential. The position requires interacting with customers and assisting them with product choices according to their individual needs. Whether that interaction occurs in our showroom or in the community, the objective is always to provide flooring advice that will make the customers' buying decision easier.

Burlington Carpet One Floor & Home has long been regarded as the premier flooring retailer in the surrounding communities. Locally owned and operated for more than 53 years, we are known for our superior customer service and our professional staff. Because we belong to the largest floor covering cooperative in the world, our company offers the very best flooring products with only the most qualified installers.

We believe in creating a family friendly work environment, where each person is an integral member of the team, yet responsible for his or her own results and earning potential. We are proud of our heritage and would like to find an individual who will excel and prosper in a fast paced retail environment becoming a valued member of our team.

Duties

Although not an all-inclusive list, the following are some of the duties and expectations that we have for this position:

• Sell flooring and floor care products
• Greet customers on the sales floor, and determine their wants and needs
• Keep up-to-date on the wide select of floors we have to offer along with the benefits and warranties provided by each
• Provide outstanding customer service
• Write sales orders
• Help work through, and follow-up after, the completion of each job
• Build client relationships
• Network regularly, and work effectively, with other store employees
• Execute targeted sales strategies
• Receive payment, or obtain credit authorization
• Use computer database to research the availability of merchandise and to process orders
• Follow up in a timely and professional manner with all customers on requests and/or concerns
• Answer questions from customers about flooring
• Assist customers with flooring choices (explain features/benefits, etc.)
• Help customers with their choice through decorating and/or design advice
• Maintain showroom by keeping samples and displays neat, current, and clean
• Prospect for new business

Requirements

The ideal candidate must be:

• Willing to divide his or her work time between the showroom floor and managing customer expectations and orders.
• Willing to undergo our extensive product and sales training in order to become certified flooring and design expert.
• A self-starter.
• Personally well-organized.
• Willing to create new business.
• Able to provide outstanding customer service.
• Able to provide exceptional follow-up.

Some additional qualifications include:

• A passion for, or experience with, decorating or design
• Some college is preferred, but not necessary
• Must have access to reliable transportation in order to get to work.
• Monday thru Friday 8-5 work availability, including every other Saturday (10-2) required, (no Sundays)
• A willingness to learn our operating systems
• Retail sales experience preferred but not required

Benefits

How to Apply

Please provide the following:

• An up-to-date resume and brief cover letter outlining your experience for the position
• Salary history and/or requirements

Candidates who meet our selection criteria will be contacted by e-mail or phone for the next step in our hiring process.

Thank you for your interest in our position. Salary is dependent upon qualifications and experience. We appreciate the time you have taken to apply with us.

Carpet One Floor & Home is an Equal Opportunity Employer