Registration Officer

Position Details

Classification Information

Position Classification Title

Chief Student Registration/Records Officer

FLSA

Exempt

Position Class

89693

Position Overview

Join the Ramily!

Join the Ramily!

Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina’s only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.

Situated in Winston-Salem, North Carolina—known as the city of Arts and innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.

With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.

Position Summary Join the Ramily!

Winston-Salem State University ( WSSU ) is seeking a University Registrar.

The University Registrar is a senior academic leader responsible for the strategic oversight, management, and integrity of all student academic records and registration processes at WSSU. The Office of the Registrar is a resource to assist all current and former WSSU students. Our mission is to provide academic support services to the WSSU community with accuracy and integrity.

Responsibilities of the Registrar include

Strategic Leadership & Administration

• Provide vision, direction, and leadership for the Registrar’s Office, aligning operations with the university’s strategic goals.
• Lead, mentor, and develop a professional team to achieve operational excellence and high-quality service delivery.
• Establish, implement, and monitor policies, procedures, and performance metrics that ensure accuracy, efficiency, and regulatory compliance.

Academic Records & Registration Governance

• Ensure the integrity, accuracy, and security of all official student academic records, transcripts, and grade reporting.
• Provide authoritative guidance on registration policies, academic regulations, and institutional compliance.
• Maintain and report enrollment data, institutional statistics, and other critical metrics to senior leadership, accrediting bodies, and regulatory agencies.

Systems & Operational Excellence

• Direct the implementation and optimization of student information systems (e.g., Banner) and other technologies to streamline operations, enhance reporting, and improve the student experience.
• Lead initiatives to modernize workflows, increase operational efficiency, and integrate best practices in academic record management.
• Ensure staff are trained and proficient in all technologies and processes critical to office operations.

Institutional Collaboration & Advocacy

• Serve as a key liaison with academic departments, faculty, administration, and external agencies on matters related to records, registration, and compliance.
• Represent the Registrar’s Office on university-wide committees and initiatives, influencing policy and academic operations.
• Communicate complex policy changes, procedural updates, and strategic initiatives to stakeholders clearly and effectively.

Position Information

Position Number

000142

Working Position Title

Registrar

Building and Room No.

CF Thompson Center, Room 202

Appointment Type

Permanent Full-Time

If Time Limited.

No

Appointment Length.

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies

Not Mandatory

Normal Work Schedule

8am-5pm, 9am-6pm, some evening and weekends are required

Department Required Skills

• Bachelor’s degree from an accredited institution
• Experience with Banner and Degree Works.
• Minimum of five years of progressively responsible experience in academic records, enrollment management and/or related higher education functions
• Experience with staff supervision and/or providing work direction to staff

Preferred Years Experience, Skills, Training, Education

• Minimum 10 years of progressively responsible experience in academic records, enrollment management and/or related higher education functions
• Master’s degree in higher education administration, business administration, or a related field preferred.
• Strong leadership and supervisory skills with experience managing office staff.
• Knowledge of student information systems (e.g., Banner, PeopleSoft) and office technologies.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational, analytical, and problem-solving abilities.
• Knowledge of FERPA regulations, academic policies, and records management practices.
• Ability to manage multiple priorities, meet deadlines, and maintain confidentiality.

Required License or Certification

Valid US Driver's License

No

Commercial Driver's License Required

No

Physical Required

No

List any other medical/drug tests required

n/a

Posting Details

Posting Details

Internal Posting Only

No

Time Limited Position

No

Appointment Length

Salary

Commensurate with Education and Experience

Open Date

03/13/2026

Close Date

Open Until Filled

Yes

Special Instructions Summary

Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.

Please Note

• A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
• If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants.
• Salary will be determined based on competencies, equity, budget, and market considerations.
• Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
• Failure to complete the application completely may result in you not being considered for the vacant position.
• Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
• If you have general questions about the application process, you may contact Human Resources at ***email_hidden*** . Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.