General Services Representative

Truliant’s mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.

Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.

Why this role matters

At Truliant Federal Credit Union, creating a welcoming, clean, and well-maintained environment is an important part of how we serve our members and support our employees. As a General Services Representative I, you’ll help ensure our facilities are safe, organized, and ready for the people who rely on them every day. This is a great opportunity for someone who takes pride in their work, enjoys staying active, and appreciates seeing the direct impact of their efforts.

What you’ll do

In this role, you’ll support the day-to-day appearance and functionality of our Winston-Salem facilities, helping create a positive experience for employees, visitors, and members. Your work will play an important role in keeping operations running smoothly and maintaining a professional environment across the organization.

Day to day, you’ll:

• Help keep office spaces, common areas, entrances, conference rooms, restrooms, and shared facilities clean and well stocked.
• Respond to facility-related requests and support general services projects as business needs arise.
• Partner with the General Services team to maintain a safe, organized, and inspection-ready environment.

What you bring

We’re looking for someone who is dependable, self-motivated, and takes ownership of creating a clean and professional workplace. You enjoy staying organized, can adapt to changing priorities, and work well both independently and as part of a team.

Required Experience

• High school diploma, alternative diploma, or equivalent is preferred.

Required Skills

• Ability to communicate effectively with coworkers and internal partners.
• Ability to identify and work through routine problems independently.
• Strong organizational and time-management skills.
• Ability to prioritize work and adjust to changing needs.
• Ability to maintain confidentiality and complete tasks with minimal supervision.

You should also be comfortable being on your feet for extended periods, lifting and moving materials as needed, and supporting facility needs in a fast-paced environment.

What sets you apart

You don’t need to check every box, but here’s what will help you thrive in this role:

• Previous experience supporting office, corporate, or commercial facilities.
• Experience maintaining inventory and stocking supplies.
• Valid driver’s license.
• Experience responding to facility requests or urgent situations.
• A proactive approach to identifying opportunities to improve workplace appearance and efficiency.

What you’ll get

We believe in supporting our team members both professionally and personally.

In this role, you can expect:

• The opportunity to make a visible impact on the employee and member experience every day.
• A supportive team environment where contributions are valued and recognized.
• Competitive benefits and wellness programs designed to support you inside and outside of work.
• Opportunities to learn new skills and grow your career within Truliant.
• The chance to work for a mission-driven organization focused on serving members and strengthening communities.

Truliant Federal Credit Union is a member-focused financial cooperative committed to improving lives through better financial experiences. We combine strong community values with a commitment to innovation, service, and teamwork, creating an environment where employees can grow while making a meaningful difference for our members.

Ready to apply?

If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant!

As a member of the Truliant family, you will enjoy the following full time benefits:

• No-cost employee Medical, dental, vision coverage
• Prescription benefits (including mail order)
• Paid holidays and Paid Time Off (PTO)
• 401(k) plan with contribution matching
• Paid community involvement volunteers hours
• Paid group life Insurance
• Teammate loan discounts
• Tuition reimbursement
• Short and long-term disability
• Health & Wellness program
• Teledoc (physician video conferencing)
• Onsite fitness facilities or health club reimbursement
• Employee Assistance Program (EAP)
• Medical flexible spending account
• Dependent care flexible spending account