Team Lead for ACT Team - Clinician

A Caring Alternative
Hickory, NC

Job Location: Hickory, NC
Position Type: Full time Supervisory Role

Requirements:
  • Master’s Degree in Special Education, Psychology, Social Work or closely related Human Services are
  • Licensed clinician who has at (3) years three years of adult clinical experience with severe and persistent mental illness


An Assertive Community Treatment (ACT) team consists of a community-based group of medical, behavioral health and rehabilitation professionals who use a team approach to meet the needs of an individual with severe and persistent mental illness.
The ACT Team Leader is responsible for overseeing the administrative operations of the ACT team and providing clinical oversight of the services provided in conjunction with the Psychiatric Care Provider, as well as supervision.


A Caring Alternative, LLC (ACA) is a well-established comprehensive care agency providing behavioral health and substance use disorder services to adults, adolescents, and children in Western North Carolina. The agency was founded on the belief that when people truly care and are willing to go the extra mile, we will not only improve lives, but we will also create success in the lives of the people we support.

To more about us, visit our website at .

Why apply at A Caring Alternative?

  • We celebrate diversity, so bring YOU! We want you to be proud and comfortable to bring your true self and we strive to enhance the value of our work through respectful curiosity of one another’s culture.
  • Competitive Payrates! We offer a competitive rate of pay.
  • Work related mileage is paid tax free .
  • Free Clinical Supervision! If you are provisionally licensed, our company pays for this benefit directly to our clinical supervisor in the amount of $360 per month/$4,320 per year. Clinical supervision is provided by clinicians within our agency who will allow you to acquire new skills and grow in your ability to provide quality services during your employment with our company.
  • Be a Team Member! As a member of our team, we are dedicated to promoting your talents, skillset, and energies to improve the environment and quality for those we serve. We are in the business of caring and committed to building an organization where our team can grow together by helping others.
  • Strong Core Values! Join our values-based, family-owned company with a culture that we care.
  • Flexibility! We work in a team environment and promote flexibility. One of our core values is that our employees have a healthy work-life balance.
  • Training! Solid training is provided & paid for by the company. Free CPR, First Aid and NPI training. CEUs are available and external training is also paid for by the company.

Job Duties include :

  • Supervise team members to assure the delivery of best and ethical practices
  • Direct the day-to-day clinical operations including scheduling staff work hours to assure appropriate coverage for day, evening, weekend, and holiday shifts and on-call hours
  • Lead daily organizational staff meetings and treatment planning meetings
  • Direct and coordinate the client admission process and treatment rehabilitation, and support services of the program in coordination with the psychiatrist.
  • Schedule admissions interview for new consumers, work with Assistant Team Lead to develop and coordinate initial assessment and initial treatment plan, assign the most appropriate staff to the individual treatment team and provide clinical supervision of the development of the comprehensive assessment and the treatment plan for each client
  • Direct and coordinate the client centered comprehensive assessment of psychiatric history, mental status and diagnosis, physical health and dental health, use of drugs or alcohol, education and employment, social development and functioning, activities of daily living, and family structure
  • Directly provide ACT services to an individual, where a therapeutic relationship is developed between the individual and the Team Leader

Basic Requirements:

  • Ability to perform tasks on the computer including working with Microsoft 360, Excel, Word and other basic programs.
  • Valid driver’s license, auto insurance coverage and reliable transportation
  • Pass criminal background check and other regulatory checks
  • Provide proof of your education

Education and Experience Required:

  • Master’s Degree in Special Education, Psychology, Social Work or closely related Human Services are
  • Licensed clinician who has at (3) years three years of adult clinical experience with severe and persistent mental illness
  • An associate level licensed clinician actively seeking licensure may serve as the Team Lead conditional upon being fully licensed within 30-calendar months from the effective date of hire. A Bachelor’s degree in Special Education, Psychology, Social Work or closely related Human Services area and 2 years of professional experience with the knowledge, skills, and abilities required by the population to be served.
  • Exceptional written, oral, interpersonal, and organizational skills. High level proficiency in Microsoft Office- MS Word, Excel, Access, and PowerPoint. Or an equivalent combination of education and experience.

Benefits! We offer a comprehensive benefits package for full time employees.

  • Company laptop provided for most positions.
  • 401(k) & Roth retirement plans.
  • Company matching 401(k) & Roth.
  • 11 paid holidays.
  • Direct deposit.
  • Paid Time Off accrual begins upon hire, 100 hours first year.
  • Major medical, dental & vision insurance plus 16 hours paid sick time after 60 days.
  • Company paid Life Insurance policy.
  • Short term & long-term insurance available.
  • Employee Assistance Program for free financial, emotional & legal help.


A Caring Alternative, LLC is a CARF accredited service provider with facilities in Asheville, Hickory, Marion, Statesville and Morganton, NC. A Caring Alternative, LLC is CABHA certified and a Trauma Informed Agency. We provide an array of services to Alexander, Buncombe, Burke, Catawba, Caldwell, Iredell, McDowell, and Mitchell counties which consist of Assertive Community Treatment Team, Community Support Team, Day Treatment, Integrated Care, Intensive In-Home, Medication Management, Outpatient Therapy, and Therapeutic Foster Care.

We are an equal opportunity employer.

About A Caring Alternative:

AboutEstablished in 2006.A Caring Alternative, LLC (ACA) is a well-established comprehensive care agency providing behavioral health and substance use disorder services to adults, adolescents, and children in Western North Carolina. Proudly serving the community since 2006.

Posted 2025-11-07

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