Program Manager

Job Description

Job Description

At McLeod Centers for Wellbeing, our mission is to build a foundation of healing and hope based on equity, education, and evidence-based practice for all communities. A nonprofit founded in 1969 in Charlotte, North Carolina, we have since grown to be one of the largest providers of comprehensive substance use disorder treatment in western North Carolina. From initial assessment to customized aftercare, McLeod Centers provides compassionate, steadfast support for our patients’ journey to recovery. We are looking for passionate people to join our team!

McLeod Centers for Wellbeing is currently searching for a Full-time Program Manager to work for its Outpatient program in Charlotte, NC.

How will you help us achieve our mission? You will:

• Oversee the daily workflow, staffing, training, and development of staff within the program.
• Establish proactive onboarding and engagement in facilitating a new employee’s successful integration into the organization.
• Provide clear expectations, education, direction, coaching, and performance feedback.
• Organize services and systems necessary for the multidisciplinary approach throughout the continuum of care.
• Collaborate with the compliance team to ensure ongoing compliance in all documentation and policies.
• Ensure resources allocated within budgetary requirements.
• Assist with setting program objectives, identifying goals, providing ongoing feedback, and evaluating the outcomes of the department.
• Utilize problem-solving and conflict resolution skills to foster effective work relationships with team members.
• Develop and maintain connections with local agencies/programs to facilitate community involvement and relationships.

What are the qualifications needed for this role?

• We're looking for a candidate with 3 or more years of experience in leadership.
• A fully licensed or associate license LCAS or Master's degree is preferred.
  

What we offer you as an employee:

• Balanced Lifestyle: Enjoy a 37.5-hour work week to support a better work/life balance.
• Comprehensive Healthcare Coverage: Access medical, dental, and vision insurance, along with Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Employer Paid Benefits: Benefit from 100% employer-paid benefits including short and long-term disability, group term life insurance, and an Employee Assistance Program.
• Financial Security: Secure your future with a 401(k) plan, with company matches up to 3% after 90 days of employment.
• Generous Leave Policies: Enjoy paid time off, sick leave accrual, and additional benefits such as bereavement, jury duty, and parent-child educational leave.
• Holiday Benefits: Celebrate 9 paid observed holidays and receive 1 floating holiday to use at your convenience. You will also receive a paid day off during your birthday month as our way of recognizing and celebrating you as a valued member of our team.
• Student Loan Forgiveness: As an employee for a non-profit organization, you qualify for Public Student Loan Forgiveness (PSLF) to assist with your student loans.
• Continuous Growth Opportunities: Invest in your professional development with ongoing support and free continuing education opportunities across multiple disciplines. We also offer top-tier individual and group clinical supervision for professionals seeking CADC and LCAS licensures.
• SUD Professional Licensure: McLeod Centers pays for initial CADC certification or LCAS licensure, including the application fee, background check fee, board registration fee, initial exam fee, and all supervision requirements.

Research indicates that women and underrepresented groups tend to apply for jobs only when they believe they meet 100% of the qualifications. At McLeod Centers, we encourage you to challenge this statistic and apply. It's rare for anyone to meet every qualification. We look forward to hearing from you!