EHR Implementation Assistant

Alexander Youth Network
Charlotte, NC
This is a temporary 1 year full time position for the implementation of the NextGen EHR system.

Summary

The EHR Technician works as part of a team to help maintain and support the organization’s electronic health record systems. This role assists with accurate data entry, helps ensure system integrity, and supports compliance with healthcare regulations. The technician provides technical assistance to clinical and administrative staff as needed, learns new EHR systems, and collaborates with the team on the design, development, and implementation of system enhancements and workflows.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

  • Learn and adapt to new EHR systems, actively participating in design, development, and implementation of system enhancements and workflows.
  • Collaborate with clinical teams to understand their needs and workflows, ensuring the new system supports efficient and accurate patient care processes.
  • Assist in quality assurance testing and performance validation of the new EHR system to ensure reliability, compliance, and user satisfaction.
  • Support project activities by helping manage resources according to schedules, reinforcing deadlines, and applying project standards.
  • Help document report projects and changes to existing reports and contribute to developing guidelines for report standardization.
  • Provide general support to staff as needed.

Skills/Training/Experience Requirements

EDUCATION AND EXPERIENCE:

Education

  • Candidates with demonstrated interest in computer systems and technology—such as completion of relevant courses or certifications—are strongly encouraged.

Experience

  • 1-3 years of experience working in behavioral health environment
  • Knowledge of behavioral health terminology and healthcare workflows.

Skills

  • Strong technical troubleshooting and problem-solving skills.
  • Proficiency in data entry and database management.
  • Excellent communication and training abilities.
  • Understanding of HIPAA and data security standards.

Qualifications

  • Accurately prepare written business correspondence that is coherent, grammatically correct, effective, professional and engaging
  • Understand basic Internet and client/server architectures
  • Understand how various issues affect each other and the outcome of projects
  • Effectively communicate with team members and contribute appropriately to conversations

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Posted 2026-01-16

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