Child Care Financial Aid Clerk

Please apply directly at :

• Maintains the CCRI waiting list for child care financial aid including data entry, mailings and communication with customers concerning waiting list issues.
• Provides consumer education to parents on the waiting list regarding other human services as needed.
• Provides relief for CCRI receptionist for lunch, breaks and as needed when receptionist is absent. This includes greeting visitors as they arrive at CCRI, notifying appropriate CCRI staff of visitor arrival, processing mail and all other front desk duties.
• Process all agency mail during the business day and back up, as needed, for taking agency mail to the Post Office.
• Files closed child care financial aid files and purges closed files at least once each fiscal year for off -site storage.
• Manages Child Care Financial Aid Department's mail on a daily basis, understanding time sensitive materials.
• Cross trains and provides back up for Child Care Financial Aid Department Aid on all duties.
• Data entry for Vice President of Child Care Financial Aid and Child Care Financial Aid Supervisors as needed.
• Complies with assigned work hours and demonstrates excellent attendance.
• Demonstrates good interpersonal relationships with customers, fellow employees and supervisors.
• Complies with all agency policies and procedures.
• Works collaboratively with all team members.
• Maintains confidentiality regarding departmental and agency matters.
• Performs other duties as needed to further the agency's mission and goals.
• Promotes a positive image of the agency in the community.
• Advocates for children and families in support of the agency's mission and goals.

• High school degree and post high school administrative training with two or more years of secretarial experience.
• Solid computer knowledge and other administrative skills, including Microsoft Excel
• Efficient with high organizational skills
• Good active listening and customer service techniques.
• Ability to communicate tactfully and establish good rapport with parents, child care providers, and CCRI staff.
• Working knowledge of human services.
• Working knowledge of subsidy policies that relate to qualifications to receive child care subsidy.
• Ability to work well under stress and pressure of deadlines.
• Ability to adapt to administrative and policy changes.