Office Clerk
Job Description
Job Description
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Responsibilities:
- Interact with customers diligently, courteously, and professionally while collecting payments.
- Must have good knowledge of cash management procedures and best practices. Ability to handle transactions accurately and responsibly.
- Follow set strategies for collection procedures.
- Monitor accounts to identify outstanding debts.
- Ability to gather and verify customers personal and credit information.
- Retain customer loyalty while initiating processes for the collection of payments.
- Maintain and update records of customers from whom collections are made.
- Proven experience or similar role.
- Cooperation and the ability to work in a team setting is a vital skill required for this position.
- Knowledge of billing procedures and collection techniques.
- Working knowledge of MS Office and databases.
- Patience and ability to manage stressful work situations.
- Excellent communication skills (written and oral).
- Problem-solving skills.
- Weekend and Holiday availability.
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