Credit Manager II (Covered)

Bank of America Corporation
Charlotte, NC

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

The Commercial Credit Manager (CCM) functions as the credit underwriting team leader for one or more markets, providing market leadership in partnership with the Market Executive (ME) and Treasury Solutions Manager (TSM). The CCM focuses on product and policy expertise while managing a credit underwriting team responsible for expanding and retaining both a Business Banking and Middle Market portfolio, generating revenue, driving profitability and delivering solutions that will lead to client satisfaction and loyalty. The CCM also oversees appropriate execution of credit solutions while optimizing risk and return, managing asset quality, and ensuring high quality underwriting that aligns with policy and procedures.

The CCM continually enhances team performance, develops future leaders and preserves the talent depth of the team by selecting new members, arranging appropriate training and development, coaching, managing performance, removing obstacles to ensure the team’s success, and when appropriate, exporting talent. The CCM is responsible for establishing a diverse and inclusive workplace and focusing on employee and client satisfaction.

The CCM is accountable for leading and coaching his/her team to design and deliver integrated solutions, underwriting, structuring, and negotiating those solutions at the market level. CCM’s partner closely with relationship management teammates in Global Commercial Banking and Business Banking to consult on sales opportunities and provide the product expertise necessary to deliver the best solution to the client. When required, the CCM participates in or leads enterprise projects and initiatives.

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

  • Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals.
  • Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations.
  • Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success.
  • Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization.
  • People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance.
  • Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability.
  • Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs.
  • Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage.

Skills:

  • Coaching

  • Decision Making

  • Hiring and Onboarding

  • Loan Structuring

  • Underwriting

  • Credit Documentation Requirements

  • Oral Communications

  • Prioritization

  • Risk Management

  • Written Communications

  • Analytical Thinking

  • Business Acumen

  • Client Solutions Advisory

  • Collaboration

  • Executive Presence

Required Skills:

General Qualifications:

12+ years of Commercial Banking Credit Experience

3+ years’ experience managing a credit team

Strong communication and negotiation skills

Ability to handle change and drive results

Executive Presence required

Minimum Education Requirement:

Bachelor’s Degree required with Advanced Degree preferred

Shift:

1st shift (United States of America)

Hours Per Week:

40

Posted 2025-12-15

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