Learning and Performance Administrator

Start Pay ~ $70,000 annually

About the Role

The Learning & Performance Administrator is responsible for the development and delivery of all staff training programs, employee development, and the facilitation of In-person Onboarding and Orientation. Designed with leadership, management, business and personal progression and best practice in mind, the focus of this role is to expand the talents and skills across all employees at all levels within an organization. The chosen individual will have strong knowledge of learning strategies, training development and a strength in proactively supporting managers and employees to drive employee growth and development. The position is based in Raleigh, NC

ESSENTIAL DUTIES AND RESPONSIBILITIES

40% Staff Training & Development - overall responsible for developing and managing all staff training

• Develop all compliance training and delivery in compliance with regulations and company policies
• Support Subject Matter Experts in course planning, development and evaluation or department or team specific training.
• Report progress on training to COO, & Director, People Operations
• Maintain LMS for delivery of all online training and record keeping
• Assist in the identification of training needs and development of training initiatives for a group and for individual basis.
• Proactively support employee development and make resource recommendations.
• Helps to develop and manages training budget
• Develops and delivers people manager training on an as needed basis.
• Collaborates with Donor Engagement to develop role based training for all MPE facilitators

20% Performance & Goal Management - responsible for developing and managing the organizational performance and goal management program

• Develops and administers ongoing performance feedback system and ensures managers are completed accurately and timely
• Co-partners with COO to ensure organizational OKRs are developed, facilitates training, and Prepares completion reports and proactively reaches out to manager and staff to support completion and upper management for accountability
• Partners with managers to develop performance improvement plans

20%Onboarding - overall responsible for the successful integration of all new employees to support early success and retention

• Leads new employee orientation and serves as primary facilitator
• Coordinates all logistics to set-up a new employees with company resources
• Coordinates all travel and meeting logistics for orientation
• Develops and maintains all orientation forms, materials, and trainings to ensure information is accurate and high quality
• Develops internal communication to welcome new staff and update the organization when new staff join
• Collaborates with managers to ensure new employees have a 90 day plan and follows through to assess completion of new hire period
• Periodically evaluate effectiveness and modify as needed

15% Employee Engagement & Recognition - responsible for leading the development and execution of a broad employee rewards and recognition program, employee engagement activities and measuring employee engagement

• Develops, plans and executes annual employee engagement activities.
• Ensures all employee engagement activities are coordinated, communicated and implemented successfully
• Co-develops and executes annual employee engagement survey and random pulse surveys, to measure and learn about current employee engagement
• Coordinate selection of recipients and award presentations.
• Promote acknowledgement of staff birthdays and anniversaries and propose supporting programs.

5% LMS (Engagedly) & Document Manager (UKG) Management

• Maintain LMS (Engadely) for delivery of all online training, compliance, and record keeping.
• Maintain UGK Document Manager for delivery and tracking of employee files.

Perform other duties as assigned or become necessary by supervisor.

SUPERVISORY RESPONSIBILITIES 

None at this time

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must be able to sit for long periods of time, stand, walk, and occasionally lift and/or move up to 25 pounds and occasionally roll or move up to 50 pounds. The employee will work on a computer and simultaneously use the telephone and must have good hand/finger dexterity. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Home or office work environment with occasional work in a warehouse.

Company Overview

Rise Against Hunger is growing a global movement to end hunger by empowering communities, nourishing lives and responding to emergencies. Our organization’s approach to ending hunger centers on mobilizing a global network of hunger champions. Rise Against Hunger meal packaging volunteers produce millions of nutritious meals annually that are then distributed to partners in countries around the world.

Rise Against Hunger is an equal opportunity employer and is committed to a workplace without discrimination and harassment of any kind. All candidates will receive equal consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, or protected veteran or disabled status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Requirements

• Bachelor's degree or equivalent years of experience
• 3 - 5 years of demonstrated experience developing and delivering training programs
• Knowledge of learning strategies
• Proficiency with Google suite and/or MS Office
• Proven organizational skills with the ability to prioritize and work well in an environment with competing demands
• Excellent communication and interpersonal skills with proven ability to take initiative and build strong productive relationships
• Must be self-directed and work well on a geographically distributed team
• Experience developing LMS training materials.
• Experience in data collection, analysis, and written reports summarizing data collected.
• Ability to coordinate multiple projects simultaneously, work well under pressure and meet deadlines.
• Ability to work effectively both individually and as a member of a team.

PREFERRED QUALIFICATIONS

• COLF, CPLP, CTDP or other training or learning professional certification
• PHR or SHRM certification
• Knowledge of employment laws
• Experience with Engagedly or similar platforms.

KEY COMPETENCIES & SKILLS

• Ensures Accountability - Holding self and others accountable to meet commitments.

• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

• Resourcefulness - Securing and deploying resources effectively and efficiently.

Benefits

Rise Against Hunger employees can rest easy knowing that their medical, vision and dental insurance premium is on us, along with 65% of their family’s insurance premium. We sweeten the deal with an employer-funded Health Savings Account, to which you can always contribute more to if you like. Our health plan provides support for your physical and mental health including telemedicine.

Along with our health benefits, we also offer Discretionary Paid Time Off (DPTO), which allows our employees to take vacation and health time as they see fit to find harmony between life and work. We offer flexible work schedules and Paid Family Medical Leave to support bonding with your child after birth, adoption or foster placement and during serious health conditions.

Employees are also provided life insurance and long-term disability benefits. Saving for retirement? Don’t worry. We offer a pre- and post-tax 403(b) plan with employer matching of 100% up to the first 3% you contribute to help you save for retirement.