Technical Designer

Job Description

Job Description

Founded in 1946, Duncan-Parnell is a leading supplier of high-quality signs and graphics for design firms, retail establishments, architects, construction companies, home builders, developers, and many other clients across the Southeast. We specialize in providing signs and graphics and a range of services to help make our customers’ projects successful.

Duncan-Parnell is growing and looking to add a Technical Designer to our Signs and Graphics team in Charlotte, NC. This role is a critical position supporting both operations and customers in our Signs & Graphics division.

Our company is a vital part of the communities where we live and work; fulfilling our mission and executing your responsibilities according to our company values is essential to our team. You will join and be an integral part of a successful team of customer-focused employees.

Job Summary

The Technical Designer is responsible for managing technical and production design aspects of signage projects from concept through fabrication. This includes support for ADA signage, Sign Agent projects, and other specialized or custom signs requiring precision and construction detail. The ideal candidate will have experience in sign manufacturing, construction, or architectural environments and a strong understanding of materials, production methods, and technical design. This is not a purely graphic design role. While creative input is welcomed, the focus is on technical execution and production feasibility.

Essential Functions and Duties

• Shop Drawing Development, focusing on fabrication-ready design
• Familiarize with and interpret scope of work documents, including architectural plans, elevations, and sign location plans to ensure design accuracy and code compliance
• Apply knowledge of sign fabrication processes to specify appropriate materials, substrates, and construction methods for each signage application
• Collaborate with the sales team and clients to develop technically accurate designs for incoming projects
• Emphasis on complex, custom, and detail-oriented signage (e.g., ADA packages, fabricated & illuminated signs)
• Lead coordination and execution of Sign Agent and ADA signage workflows
• Coordinate with outsourced vendors, gather quote information, and submit orders
• Perform site surveys and field measurements as needed
• Handle phone and email inquiries regarding job status, quotes, and project updates
• Follow ordering and PO procedures with accuracy
• Communicate install schedule internally and with clients
• Maintain consistent communication with team, in-office and on-site
• Maintain and update Job Center and track project time by branch/project
• Contribute to stretch assignments (e.g., ADA estimating/pricing, custom orders, process improvements)
• Serve as a liaison for technical projects, focusing on organization, documentation, and client needs
• Actively contribute to a positive team culture in coordination with the Production Manager & Operations Director
• Additional tasks as assigned

Requirements

• Bachelor's Degree or equivalent experience
• Proficient in Adobe Illustrator and Photoshop, Sign Agent & Cad Tools is a plus
• Competent in Microsoft Office products, basic computer skills
• Excellent verbal and written communication skills

Competencies

• Strong work ethic
• Ability to work in a fast-paced environment
• Able to multi- task/simultaneously work on multiple projects
• Organized with meticulous attention to detail & accuracy
• Execute/Complete assignments in a time sensitive manner
• Team Player – works well independently and with coworkers

Benefits

• Medical, dental, vision, life, and long-term disability insurance available
• Medical and dependent care FSA or HSA
• 401(k) Retirement Plan
• PTO and Holidays
• Paid Parental Leave

The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended as a complete list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities as needed.

Equal Opportunity Employer, including Veterans and Individuals with Disabilities