Product Specialist - Construction

We are assisting our clients in a search for an enthusiastic and driven Product Specialist to manage and grow accounts with an amazing team! If you have strong customer service skills and enjoy helping others, this may be the role for you. You will be working with architects, mechanical and HVAC contractors, building owners and condo associations to provide solutions for a variety of residential and commercial construction projects . If you're excited to work with cutting-edge products and have a keen eye for market trends, we want to hear from you!

Key Responsibilities

• Customer Relationship Management: Develop and nurture strong relationships with clients by providing timely, professional support and resolving product-related issues with a customer-first mindset.

• Product Demonstrations & Training: Lead engaging product demos and training sessions for a range of stakeholders, including clients, business owners, design firms, engineering teams, and internal staff.

• Conduct Market Research: Perform thorough market analysis through surveys, desktop research, outreach emails, and phone calls to identify industry trends and inform strategic decisions.

• Cross-Functional Collaboration: Work closely with design and engineering teams to coordinate product strategies, support successful launches, and contribute to planning for key events.

• Product Knowledge & Promotion: Stay current on the latest product developments and actively participate in planning and executing promotional activities for new releases.

• Market Expansion: Identify and evaluate new business opportunities to support market growth and drive revenue.

• Continuous Learning: Attend relevant workshops and refresher courses in sales and marketing to stay updated and sharpen your professional skills.

Qualifications:

• Must currently live within commuting distance to Matthews, NC
• Minimum of 2 years of experience in a customer-facing role.
• Strong customer service, account management and interpersonal skills with the ability to effectively communicate both verbally and in writing.
• Past experience presenting information to others. (Such as leading product demos or training sessions)
• Excellent analytical and problem-solving abilities.
• Strong attention to detail and organizational skills.
• Ability to thrive in a fast-paced environment and work well within a team.
• Can-do attitude with a focus on being a team player.
• Must be able to lift a minimum of 20 lbs.
• Must be willing and able to drive to our warehouse in Gastonia when needed.

What We Offer:

A collaborative and energetic team environment.

Opportunities for personal and professional growth.

A chance to work with exciting, cutting-edge products.

If you are eager to contribute to a great team, passionate about product knowledge, and excited to inspire others, we would love to hear from you!