Senior SSO Engineer - ISE3

Title: SSO Engineer
Location: Raleigh, Charlotte, NC/ Irving, TX/ Chandler, AZ/ Minneapolis, MN(Hybrid)
Duration:12-24 months
Job ID: 171534
W2 only (No C2C)
Please apply only if you are comfortable with Onsite Interview

Team Overview

• Production support team focused on Single Sign-On (SSO)
• Team size: 8–9 people, based in the U.S.
• Primary SSO platforms:
  • Ping Identity
  • Azure Active Directory (Azure SSO)

Experience & Skills

• 2–3 years of hands-on SSO integration experience
• Experience integrating multiple applications using various SSO protocols, such as:
  • SAML
  • OAuth
  • OpenID Connect (OIDC)
• Strong troubleshooting and problem-solving skills
• Familiar with authentication flows and identity federation concepts

Shift & Support Model

• Support coverage from 9:00 AM to 9:00 PM
• On-call/pages for:
  • Application access issues
  • Authentication failures
  • SSO outages or configuration errors

Troubleshooting Approach

How They Troubleshoot

• Analyze authentication and SSO logs (Ping, Azure AD, application logs)
• Verify SSO configurations:
  • Metadata
  • Certificates
  • Redirect URLs
  • Claims and attributes
• Identify whether the issue is:
  • Identity provider–related
  • Application-side
  • Network or certificate-related
• Reproduce issues where possible
• Coordinate with application owners and other support teams as needed

• 4+ years of Information Security Engineering experience or equivalent demonstrated through work, consulting experience, training, military experience, or education.
• Experience in installing, configuring, and supporting SSO platforms such as Okta or Ping.
• Proficient in Agent-Based, Web-Based, and Federated Authentication and Authorization standards.
• Strong hands-on experience with industry-standard SSO technologies and protocols (OAuth, OpenID Connect, FIDO, SAML 2.0).
• Demonstrated ability to support applications in a distributed, highly available, mission-critical environment.

• Strong verbal, written, and interpersonal communication skills.
• Knowledge of LDAP and Active Directory services, MFA, Risk-based authentication, and privileged access management.
• Familiarity with deployments and integration of IAM solutions within the cloud (Azure, AWS, or Google Cloud).
• Knowledge and understanding of complex enterprise systems and frameworks, including frontends, middleware, services layer, database, backend, and downstream interfaces.
• Knowledge and understanding of technical writing: storage, middleware, or virtualization.
• Strong negotiation and leadership abilities.
• Knowledge of Kubernetes containerization strategy.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

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The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

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