Sr Content Designer

Spectrum
Charlotte, NC

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you ready to craft compelling in-product messaging for mobile apps, set-top box apps, responsive websites, and interactive program guides? As a Senior Content Designer at Spectrum, you will create cross-platform messaging that enhances user experiences across various applications. Collaborate with multiple teams to design innovative solutions and support new and existing features, ensuring seamless and engaging interactions for our users.

How You’ll Make an Impact

  • Enhance the user experience of a product by crafting content to fit product needs such as product copy, instructional text, UI labels, error messaging, and marketing copy
  • Responsible for consistent cross-product messaging across all digital channels
  • Responsible for creating copy that works as part of a UX/UI design solution that is engaging and effective to help achieve business goals
  • Function as the liaison with product managers, designers and developers to understand and write content that meets business and technical requirements
  • Create and adheres to voice, tone, style and brand content guidelines
  • Accept editorial feedback from stakeholders and peers and be great at incorporating feedback received into the work product. In addition, to be able to offer design feedback to UX/UI designer-peers where appropriate
  • Advocate for the customer experience within the organization
  • Ownership of content/voice/tone of one or more products

What You’ll Bring to Spectrum

Required Qualifications

Education

  • Bachelor's degree or equivalent work experience

Experience

  • 6+ years writing experience with at least 50% focus on UX writing
  • Experience with common productivity and design tools (MS Office, Adobe Creative Cloud, etc.)
  • Experience or understanding of basic UX/product design principles
  • Experience leading creative projects

Skills

  • Ability to collaborate and work well with others
  • Understanding of design thinking and user experience design best practices; in particular, understand the difference between copywriting and content design
  • Effective written and verbal communication skills
  • Effective time management skills and the ability to be self-directed

#LI-KB2

MPD329 2025-62000 2025

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Posted 2025-09-29

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