Recreation Facility Manager

POSITION SUMMARY
Mecklenburg County Park & Recreation is excited to add a dynamic Recreation Facility Manager to the team! This position will oversee daily operations at Berewick Recreation Center and a secondary recreation site located at Winget Park Elementary School. This includes but is not limited to supervising recreation staff, overseeing recreation activities and programming, managing rentals, and leading community outreach efforts. This position will also be responsible for budget planning and management for both locations. In addition, the incumbent will be an essential member of the team in creating strong and positive relationships with the community as well as internal partners and other external stakeholders. The preferred candidate would have strong experience leading a recreation staff and possess a proactive approach to staying updated on industry trends. This position may be required to work evenings and weekends based on business/facility needs.

By applying to this position, you are eligible to be considered for a similar role, in which you meet the minimum qualifications for, at other Park and Recreation locations should they become available. If you are looking to grow in your career, or transition laterally into a new role, don't miss this opportunity to apply!

PREFERRED QUALIFICATIONS:

• At least 3-5 years’ recreational leadership experience.
• Recreation program planning experience.
• Commitment to building and maintaining strong community partnerships.

ESSENTIAL FUNCTIONS:

• Manage fiscal management, budget planning, implementation, execution and monitoring achievement of defined facility revenue and expense goals.
• Monitor facility revenue through daily admissions, facility passes, fitness, wellness, and recreation programs, and facility rentals.
• Manage staff including maintenance, program staff and customer service staff.
• Manage and monitors vendor, agency, and individual contracts.
• Participate in staff conferences in planning comprehensive recreation programs.
• Investigate and take action on requests, suggestions or complaints concerning recreation services.
• Provide leadership by introducing new programs, equipment and facilities to staff members and the community.
• Order equipment and supplies as needed.
• Responsible for inventory control of equipment and materials allocated to programs.
• Establish and maintain partnerships with agencies, neighborhood groups and user groups for developing an effective recreation plan for the community.
• Respond to emergency situations.
• Complete and maintain statistical reports on programming, attendance, facility usage and other necessary topics.
• Promote the use of a facility for recreational use and rental opportunities.
• Supervise full time, part time and temporary employees.
• Create and manage staff schedules, coaching employees, and annual reviews.
• Approve program proposals.
• Complete monthly safety checklists and site inspections.

MINIMUM QUALIFICATIONS:

• Experience: Minimum of four (4) years of experience in recreation programming and One (1) year of supervisory experience or completion of an approved supervisor training program
• Education: Bachelor's degree in Recreation Administration, Park and Recreation or a related field
• Combination of relevant education and relevant experience accepted?: Yes
• Licenses/Certifications: Requires a valid North Carolina or South Carolina Driver’s License and County Driving Privileges
• Computer Skills: Proficient in various computer applications including Microsoft Office

KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge:

• Principles, practices, and techniques of public recreation programs and the needs of all levels and age groups.
• Facilities and equipment required in both indoor and outdoor recreation activities.

Skills:

• Leadership in various recreational activities, including supervisory skills.
• Preparing concise and accurate reports.
• Developing work standards.
• Develop, promote, schedule and coordinate programs, classes and special events.
• Meeting the needs of diverse populations.
• Defining work methods.
• Communicating effectively both orally and in writing.
• Managing multiple tasks concurrently.

Abilities:

• Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
• Applied Learning: Assimilating and applying new job-related information in a timely manner
• Building Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organization
• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
• Customer Focus: Ensuring that the customer perspective is a driving forces behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs
• Developing Others: Planning and supporting the development of individuals’ skill and abilities so that they can fulfill current or future job/role responsibilities more effectively.
• Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive
• Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently.
• Safety Awareness: Identifying and correcting conditions that affect employee safety; upholding safety standards
• Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
• Delegating Responsibility: Allocating decision-making authority and/or task responsibility to appropriate others to maximize the organization’s and individuals’ effectiveness
• Facilitate Change: Encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace
• Leadership Disposition: Demonstrating the traits, inclinations, and dispositions that characterize successful leaders; exhibiting behavior styles that meet the demands of the leader role
• Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people

COMPENSATION AND BENEFITS
In addition to a competitive salary, Mecklenburg County offers a generous benefits package which greatly increases your total compensation. Benefits include medical, dental, vision, life, short term disability, long term disability, accident, cancer, critical illness, medical bridge and pet insurance; dependent care, healthcare and commuter flexible spending accounts; health savings account; paid holiday, vacation and sick days; near site clinics for preventive care and illnesses; an employee discount program which provides discounts for retail, dining, shopping, travel, tickets and more; an employee assistance program including financial and legal counseling; access to Mecklenburg County fitness and aquatic facilities; paid family leave; tuition reimbursement; a 5% employer match on retirement savings plan contributions and a defined benefit plan for retirement.

WORK ENVIRONMENT
Moderate noise is typical for the work environment for this job.

REASONABLE ACCOMMODATIONS STATEMENT
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

DISCLAIMER STATEMENT
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.