KidStrong - WEEKEND - Lead Coach - Raleigh & Cary Location
KidStrong
Raleigh, NC
Benefits
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Training & development
- Understand the center’s key KPI’s and financials in order to make informed and responsible business decisions.
- Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
- Oversee center level initiatives i.e. center maintenance, training, brand consistency etc.
- Daily, Weekly, and Monthly cleaning and maintenance of the center
- THIS POSITION REQUIRES OPEN AVAILABILITY ON SATURDAY and SUNDAY from 8:30am to 6:00pm
- Typical schedule includes 2 weekday and 2 weekend shifts with specific hours dependent on the needs of the center and supporting / covering their team on their 2 consecutive days off. Those 2 days you will oversee the operation.
- Weekday schedule will be 10:45am to 7:45pm with a 1 hour mandatory lunch break.
- Weekend schedule will be 8:45am to 5:45pm with a 1 hour mandatory lunch break.
- When working Camps, PNO, Birthday Parties, and off site events work schedule will be adjust accordingly.
- Communicate any Coach schedule changes using appropriate scheduling and communication platforms with guidance of our our other Lead Coaches.
- Schedule and sell KidStrong events such as Camps. PNO and Parties, to maximize center profitability.
- Maintain flawless lead management by conducting call drives to new and existing leads in the Center’s CRM tool.
- Finalize sales and bookings that are generated through online self-sign up flow.
- Source and attend local events to increase brand awareness, drive incremental leads and memberships.
- Dedicated 2 hour daily sales outbound calls / texts / trial follow ups.
- Center must achieve a net positive in membership monthly. Goal is a net positive of 25 members every month.
- Foster a coaching culture - see something, say something.
- Continuously assess and evaluate Coaches based on theKidStrong Coach DNA profile and class quality. Giving immediate feedback on and off the blue floor.
- Partner with the Area Developer on onboarding, managing, training and evaluating coaching candidates.
- Manage and support ongoing professional development of staff through LearnUpon.
- Communicate professionally with co-workers in Slack and Email, including periodic checks of messages when not in centers.
- Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from 15 months - 11 years-old approximately as required by business demands.
- Understand the “why” behind the KidStrong curriculum and be able to clearly and concisely communicate it.
- Demonstrate and manage the implementation of various programming and curriculum elements.
- Use the KS Coaches App to record data and provide data (attendance, awards, etc.).
- Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lift and repeatedly move equipment up to 75 pounds in weight.
- Must be comfortable physically working with kids to ensure proper technique and ensure student safety.
- Approximately 2-4 dedicated scheduled coaching days or per business needs.
- Coaching background and a passion for working with children is non-negotiable!
- Comfortable speaking to parents/guardians regarding variety of topics
- Achieve Coach Certification through the HQ Training and Certification team.
- Complete training through LearnUpon as required by the HQ Training and Certification team.
- Prior experience as a pediatric OT/PT is a plus, but not required
- Previous experience in management is preferred but not required
- Practical work experience with Google and Microsoft platforms.
- Previous experience with systems and platforms such as ZenPlanner, LearnUpon, Sales Message, HubSpot, and Ooma is preferred but not required
- Intermediate knowledge of physiology, exercise technique, and body mechanics
- CPR certified
- Establishes and holds high standards
- Creates culture
- Takes initiative
- Sets tone through actions
- Stays focused on the KidStrong Goals.
- Goal oriented and high performing.
- Upholds KidStrong Values; creates vision for others.
- Communicate and ensure transfer of knowledge.
- Approaches others in a tactful manner
- Reacts well under pressure
- Treats others with respect and consideration
- Accepts responsibility for own actions
- Follows through on commitments.
- Engaging, Fun, Likable
- High Energy, Clear & Easy to Understand
- Develops and nurtures relationships
- Focuses on developing self and others
- Prioritizes and plans work activities; Develops realistic action plans.
- Sets goals and objectives
- Uses time efficiently
- Plans for additional resources
- Organizes or schedules other people and their tasks
- Speaks clearly and persuasively in positive or negative situations
- Responds well to questions; Listens and gets clarification
- Demonstrates group presentation skills; Participates in meetings.
- Writes clearly and informatively;Edits work for spelling and grammar
- Varies writing style to meet needs
- Presents numerical data effectively; Able to read and interpret written information.
- Balances team and individual responsibilities
- Exhibits objectivity and openness to others' views
- Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
- Puts success of team above own interests; Able to build morale and group commitments to goals and objectives
- Gives and welcomes feedback.
- Encourages exploring of different perspectives to reach common goals and objectives
- Has a growth mindset; Sees every opportunity as one to learn from.
Posted 2025-09-23
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